IT Rounding
The IT Rounding Program provides virtual and on-site support for UCLA Health's hospitals and outpatient offices to meet the technological needs of staff, providers, and patients where they work. Small multidisciplinary teams from ISS spend time talking to staff, observing workflows, and assisting with questions.
Rounding teams typically consist of representatives from the CareConnect analysts, Desktop Services, Customer Care, Medical and Nursing Informatics, and Training Informatics.
Ambulatory Rounding Inpatient Rounding Meet the Administrators and staff
Where we visit
- All outpatient clinical offices across primary care, specialties, pharmacy, and procedural areas
How Often We Visit
- Every location at least twice per year
Where we visit
- Ronald Reagan UCLA Medical Center
- UCLA Medical Center, Santa Monica
- UCLA Mattel Children's Hospital
- Resnick Neuropsychiatric Hospital
- Clinical ancillaries and pharmacy
How Often We Visit
- Every unit at least once every three months
Rounding Schedule
- Schedule varies by location. Announcement is made the morning of scheduled visit during the daily operation safety huddles.
Contact
Ambulatory Administrator
![Grace Lee](/https/it.uclahealth.org/sites/g/files/oketem436/files/styles/small_square_250px/public/media/images/grace-new.jpg.webp?itok=I7eBUwCT)
Inpatient Administrator
![Samantha Cao](/https/it.uclahealth.org/sites/g/files/oketem436/files/styles/small_square_250px/public/media/images/samcao.jpg.webp?itok=ejYupqoZ)
Adoption Specialists for Ambulatory and Inpatient
![Brian Chettanapanich](/https/it.uclahealth.org/sites/g/files/oketem436/files/styles/small_square_250px/public/media/images/brian_chetta%20%281%29.png.webp?itok=53_w2W2c)