Stakeboat Capital is excited to announce our follow-on investment in Ozonetel Communications, a trailblazer in CX (Customer Experience) and CCaaS (Contact Center as a Service). This exciting development underscores Stakeboat’s conviction in Ozonetel's commitment to innovation in cloud-based communication solutions and positions them for greater growth and success.
Ozonetel has been at the forefront of delivering secure, cloud-based communication solutions that enhance customer experience while reducing total costs for contact centers. Their award-winning, full-stack customer experience software is meticulously designed to address the practical challenges faced by call centers worldwide, enabling them to optimize their communication platforms.
Ozonetel is celebrated for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Their specialized solutions, including cloud-based CC and Sales Dialers, cater to a diverse range of industries such as E-commerce, Banking, Financial Services and Insurance (BFSI), Food Delivery, Hospitality & Wellness, and Travel. With over 1,000 enterprise clients, Ozonetel is dedicated to delivering scalable, top-tier solutions that meet the unique needs of each sector they serve.
🎤 "The link between customer experience and business growth continues to grow stronger. Today, enterprises are actively seeking new ways to win, understand, and delight customers. Ozonetel's AI-engineered, unified CX platform is transforming this landscape by bringing contact centers, CRMs, and other customer engagement solutions into a single, dynamic customer experience hub. We continue to partner with global enterprises and help them gain complete visibility of customers across the lifecycle, deliver cohesive customer experiences, and drive business growth.
We are delighted to continue our association with Stakeboat Capital. This follow-on round of funding reinforces our commitment to innovation and allows us to invest and accelerate our growth in international markets while cementing our market leadership in CX,” said Atul Sharma, Co-founder and CEO of Ozonetel Communications.
🎤 "We remain incredibly excited about our continued association with Ozonetel, who are promising leaders in CX and CCaaS innovation. Their AI-powered, cloud-based solutions dominate the field, providing unparalleled customer experience across sectors and geographies. Led by a team of experienced technologists and entrepreneurs, Ozonetel has consistently pushed the boundaries of advancement. We are excited to support their journey and look forward to seeing them continue to lead and innovate in this dynamic space,” said Chandra.
#PE #CCaaS #CXM #AI #Enterprise #navigatinglevelnext #MSME
Chandrasekar Kandasamy Atul Sharma Keshav Goel Chaitanya Chokkareddy Shashank Jain
