We are aware some users are experiencing issues accessing their Yahoo Mail using third-party mail clients. Removing and re-entering your Yahoo Mail password or app password in the email client should solve this. Read our help article for more information and steps. You may also access Yahoo Mail on the web at mail.yahoo.com or using the Yahoo Mail app for iOS or Android.

Due to planned maintenance, our contact us forms and live agent support will be unavailable from 2 a.m. to 5 a.m. ET on Sunday, November 3, 2024.

Reset your browser back to default settings

If you've tried all the options in our browser troubleshooting article and Yahoo still isn't working, resetting your browser resolves most issues. When you reset your browser, it deletes your bookmarks, removes enhancements, and clears temporary internet files. If the issue persists after resetting your settings and only occurs in one browser, contact the browser developer for further support.

  Important - Be sure to save a copy of your bookmarks before you reset the browser.