20 Best Cloud-Based Medical Practice Management Software in 2024

For companies in the healthcare and medical industries, three major goals make for a difficult optimization problem. These goals are best patient outcomes, best practices for healthcare practitioners/providers, and business-side cost-efficiency. The best care and results for patients are always a win-win for both HCPs and patients, but without good business practices, healthcare companies and organizations may eventually suffer from poor quality and financial losses.

Software solutions can help with the three goals, but choosing the ideal medical practice management software is not an easy task. In addition, it is important to stay connected with patients at every stage of their visit, from check-in to consultation, checking of medical records, diagnosis, therapy, and other medical procedures, if any. This then continues to post-procedure patient follow-up, remote monitoring, and patient care. An EMR or EHR system that can handle these steps seamlessly and efficiently would be a boon to patients, doctors, and hospitals.

It is a challenging task to choose the best cloud-based medical practice management software. This list aims to help you make the correct decisions for your organization, hospital, institution, or personal practice.

In 2020, funding for digital health categories worldwide amounted to several billion US dollars, with telemedicine taking the top spot at around $4.3 billion. It is understandable that it was largely due to the COVID-19 pandemic, which caused many medical practices to switch to online consultations and diagnosis. It is estimated that this figure will keep increasing in the years to come.

Unsurprisingly, data analytics came in second at $1.8 billion. It is the main engine behind visualizations and dashboards in most cloud medical practice software, calculating and doing the number-crunching behind what we value as actionable intelligence produced by the best business intelligence tools. Mobile health apps followed at $1.4 billion, a consistent upward trend as more and more people use mobile devices for almost everything.

Importantly, three components of cloud-based medical practice software, namely clinical decision support ($1.2 billion), practice management solutions ($837 million), and healthcare booking ($765 million) garnered a lot of funding, indicating the increasing demand for cloud-based medical practice management software.

Best Cloud-Based Medical Practice Management Software in 2024

1. athenahealth

athenahealth is a US-based provider of network-enabled and cloud-based healthcare services, including point-of-care mobile apps. athenahealth offers all the apps and workflow software that a clinical practice, hospital, or other medical organization would need to ensure high patient outcomes, reduced costs, and cost-effective business operations. Among the organizations it has served are OBGYN, orthopedics, FQHCs, health plans, member-centric organizations, startups, and ancillary service organizations, with customers across 110 medical specialties.

One of its most useful tools is Nuance, a hands-free speech-to-text dictation app that helps accurately document patient interactions and patient history-taking in real time, saving a lot of time and minimizing documentation errors. eClinical work can be done on the go from mobile devices, saving time and perhaps also saving lives with instant patient monitoring and feedback via mobile phone video conferencing or video sharing.

On the business management side, it has modules for billing and finance, care management, virtual assistants, clinical device integration, front desk efficiency with digital check-in, compliance, and an inventory management tool.  For patient treatment management, it includes apps for clinical workflow acceleration, clinical decision support, pharmacy services, prescription management, and medical photography.

For overall patient and records management, it has reporting and analytics, referral management/prior authorization, patient education, marketing and patient acquisition, patient communications, medical records/documentation, document management/chart search, medical record requests, patient flow/waitlist, telehealth/remote care, remote patient monitoring, and telephone triage/after-hours care, among others.

You can create your own apps with end-to-end integrations using its API libraries, tools, and resources and market them to its extensive healthcare network. The vendor’s webinar hub enables customers to learn from industry experts and KOLs about their healthcare insights, research, and best practices. Case studies and whitepapers also enhance your employees’ knowledge.

athenahealth has a free trial and a quote-based plan available from the vendor.

2. Practice Fusion

Practice Fusion is a US-based EHR company that specializes in small and independent practices. The software is simple to use and easy to learn and there is no software to download or hardware to install, manage, and maintain and no associated fees. All EHRs are secure, always accessible, backed up on multiple locations, and updated at all times.

On EHRs, patient charts and patient summaries show all relevant patient information at a glance. Customizable chart notes and medical charting templates designed by other practitioners and customized shortcuts specific to your own practice save you time.

Practice Fusion enables you to send prescriptions to any e-Prescribing-enabled pharmacy in the US, including controlled substances (EPCS) in all 50 US states through a network of over 98,000 pharmacies. The platform also integrates with over 500 testing laboratories and imaging centers, for specific lab tests.

Through customizable dashboards, you can track your company’s quality initiatives like the Merit-Based Incentive Payment System (MIPS) for Medicare payment adjustments. Eligible clinicians may receive a payment bonus or payment penalty visually displayed on your dashboards and submittable directly to your EHRs via your CRM. Other useful integrations include up-to-date health information exchanges and immunization registries, making it convenient for your clinic to help enforce local and state health laws and vaccinations.

The software helps you get paid faster using flexible billing options, automatic patient insurance eligibility checking, and billing, with their business partners and medical billing software integrated directly into your EHRs. You can also submit more accurate claims, handle patient copays, and avail of patient savings opportunities at the point of care, a great incentive for your patients.

The system is ICD-10 certified and your EHR data are protected against cyberattacks, are tested regularly by industry experts, and are also HIPAA compliant. Cybersecurity is such a necessity nowadays and the solution adopts strong cybersecurity strategies at all times.

Practice Fusion has a free trial and a quote-based plan available from the vendor.

3. Cerner EMR

Cerner EMR is part of the Oracle suite of solutions that specifically caters to the healthcare industry. For hospitals and health systems, Cerner EMR offers a suite of solutions and services that integrate clinical, financial, and operational tools to help produce improved patient outcomes and quality of patient care. Information sharing among your hospitals, clinics, single practitioners, physician offices, care facilities, and satellite clinics is a breeze.

Its software suite includes applications that facilitate collaboration across mobile and desktop platforms and enhance user efficiency and productivity. Patient accounting services include billing, charge capture, claims and accounts receivables management, and contract management, handled smoothly by their back-office solutions across venues of care.

Cerner’s case management software includes the following functionalities: utilization management, patient care transition planning, and clinical reviews. Its health information management software is quite comprehensive and includes coding, chart completion, and release of information. Your clinical information can even be connected to third-party encoders in your billing process workflow.

On the analytics side, the platform utilizes predictive algorithms that trigger alerts to providers according to set rules and parameters to help make decisions on patient care in real time. Chart Assist is its AI-enabled workflow, facilitating fast and high-quality decisions from data-driven models in your organization.

Other tools in the platform include the patient portal integrated with patient EHRs and the CommonWell Health Alliance, which helps patients with EHRs as they move through hospitals or care facilities. Other services and niche areas include opioid management, population health management, remote hosting, and sepsis management, among others.

Cerner EMR has a free trial and a quote-based plan available from the vendor.

4. TherapyNotes

TherapyNotes is a cloud-based EMR and comprehensive practice management system for behavioral health. It is a mental health EHR platform for both solo psychologists and teams of behavioral and mental health specialists. The software is certified HIPAA-compliant and designed specifically for the behavioral health profession, which includes psychologists, therapists, psychiatrists, social workers, counselors, and other mental health professionals.

For the insurance part of your practice, including electronic insurance billing, you can verify patient eligibility and post payments with real-time eligibility checking of your clients’ insurance coverage from around 900 eligible insurance payers. Electronic remittance advice (ERA) pulls in information directly and you can track the status of your electronic claim and claim rejections from the clearinghouse to the payer.

TherapyNotes can automatically generate client statements, superbills, CMS-1500 forms, billing reports, and custom reports. Custom filters may include overall revenue from insurance and client payments, insurance adjustments and client write-offs, service patterns, and clinician productivity tracking. It can also securely submit regulatory health data and reports to the Mental and Behavioral Health Registry (MBHR), a repository of quality outcomes in behavioral health.

Its ePrescribe module helps manage medication prescriptions with direct access to 24-month medication history and current allergies. You can also look up potentially problematic drug interactions and perform formulary checks, and use a medications table, drug allergies list, and drug Interactions list.

Prescription drug coverage can also be checked for preferred drugs, equivalent medications, and potential copayments automatically. Refill requests from pharmacies within the Surescripts network are quick and easy to make. You can also securely prescribe controlled substances using two-factor authentication.

For online help, you can avail of TherapyNotes’ representatives, 24/7 access to online resources,
including comprehensive guides and tutorials, and its YouTube channel training videos.

TherapyNotes has a free trial and several packages: First Clinician at $49/month, Additional Clinicians at $30/month each, and Intern at $20/month. Schedulers, Supervisors, and Billing Accounts are free, while appointment reminders cost 14 cents each.

5. Sevocity

Sevocity is a cloud-based EHR medical solution and billing platform that serves many different types of medical practices. It offers custom EHR solutions for more than 40 specialties and counting, including cardiology, colorectal surgery, dermatology, endocrinology, family medicine, gastroenterology, general surgery, internal medicine, mental health, neurosurgery, OB/GYN, occupational medicine, orthopedics, pediatrics, physical therapy, plastic surgery, psychology, sports medicine, surgery, substance abuse, and urgent care, among others.

Customizability is one of the strengths of this platform, allowing you to choose your own custom practice management solutions coupled with your insurance providers’ preferences; you can mix and match PM and billing systems from other companies so you can customize your workflows. Or, If you want a fully-integrated EHR and PM, you can go with Sevocity’s full platform which supports over 30 different PM/Billing interfaces and hundreds of lab interfaces, with free proprietary EHR conversion software that converts data from any EHR system, retaining all of your previous patients’ information.

Sevocity’s PM and billing features include a fully-integrated clearinghouse for patient claims, interactive claim status dashboards, unlimited claims and ERAs, batch and transaction eligibility, statement processing, flexible robust scheduling, and interactive real-time AR reporting.

It also offers customizable content that includes patient history (may also be completed by patients themselves online), review of systems, diagnoses, orders, medications, patient exams, insurance plans, templates, chief complaints, history of present illness (HPIs) tailored to each chief complaint, and tracking and alerts for health maintenance.

An integrated patient portal allows both patients and practitioners to confirm medical data and insurance coverage, collaborating on treatment plans and insurance claims. A Provider-Patient Data Exchange tool allows for electronic patient data exchange with other providers throughout the nation, facilitating quick follow-ups and accurate medical history tracking, especially of patients who move around or who have transferred to several care centers.

Sevocity has live US-based EHR support 24 hours a day, 365 days a year. Sevocity has a free trial and two packages: EHR at $369/month and EHR + PM at $599/month.

6. DrChrono

DrChrono is a US-based cloud solutions platform for telehealth and medical practice management and billing for desktop and mobile devices. It is ideal for both large enterprises and small private medical practices. The platform covers most requirements of medical practice, including patient scheduling, patient charting, e-prescriptions (eRx), telehealth, patient reminders, performance reporting, compliance, security, clinical workflows, patient engagement, and medical billing.

The practice management features of this platform include online scheduling and self-check-in by the patient, managing staff accounts, including task assignment and management, handling of email, text, and phone reminders and incoming/outgoing e-faxes to patients and staff, chat messaging, an advanced HIPAA-compliant patient portal, and patient flags. All these features are automated and available from anywhere you are through an internet connection.

DrChrono’s medical billing capabilities include the generation and handling of superbills, HCFA 1500 forms input and processing, billing profiles, electronic remittance advice (ERAs), claims submission, billing processing, and patient statements. Custom medical billing codes include insurance eligibility checks and live claims feed. The medical billing software has profiles and dashboards which are customizable from within your EHRs.

Depending on your practice, you can avail of custom medical forms and charting shortcuts tailored for over 20 specialties, including, but not limited to family practice, orthopedic surgery, pain management, podiatry, psychiatry, and urgent care. In addition, you can do eRx with EPCS, lab Integration, and custom patient vitals directly from within the same patient charts.

Their charts are equipped with leading-edge technology that includes free-hand drawing on photos and diagrams, medical speech-to-text conversion, lab ordering, e-prescribing, and clinical notes taking, and you can do all these right from your chart.

On the revenue cycle management (RCM) side, the system has automated components that handle all billing services, medical billing and reporting, claims denial analysis and denial resolution, coding review and audit, patient bill collections, and electronic remittance advice (ERAs) for obtaining the best plans suitable for each patient. These are huge time savers and can be analyzed to identify more revenue opportunities.

DrChrono has a free trial and a quote-based plan available from the vendor.

7. Centricity EMR

Centricity EMR is part of GE Healthcare’s comprehensive Clinical Network Solution and is composed of healthcare IT software systems for small or large medical practices, medical centers, hospitals, teaching hospitals, and large healthcare enterprise organizations. Some of the software’s target fields include cardiology, electrophysiology, federal health, hybrid OR, intensive care unit, labor and delivery, neurology, obstetrics and gynecology, oncology, orthopedics, radiology, rural health, and stroke solutions, among others.

The platform has a powerful and complete patient information overview integrated into its EHRs, and one-click problem entry facilitates quick data entry into your patients’ EHRs, including predictive text. For diagnosis and therapy purposes, ICD-9 and ICD-10 code predictive search is very handy as it helps you enter the correct disease or intervention types just by typing in keywords, coupled with automatic ICD code mapping.

The platform’s powerful voice technology and dictation mode transform voice to text accurately after training the voice recognition software on the HCP’s specific voice replacing note-taking to quickly enter patient diagnosis and session information straight onto their EHRs. Workflow automation helps maximize your time and minimize effort as the system automatically does many tasks for you in the background.

Centricity combines clinical information, practice management, and financial results together in quality dashboards embedded directly in the EMR, and helps identify inefficiencies to reduce costs and maintain quality standards to qualify for meaningful use and pay-for-performance programs. Customizable financial dashboards are populated with real-time live data, providing a financial snapshot of your entire revenue cycle, from accounts receivable to claims and billing.

Quality reporting metrics are used to support data-driven decisions in terms of tracking measures and reporting care quality outcomes compared against thresholds that you set. A powerful capability is its
drill-down analysis, which enables you to see detailed patient lists of patients who did not meet selected thresholds. A rules-based AI engine runs in the background to generate actionable insights.

Centricity’s components can help your practice meet Medicaid’s or Medicare’s meaningful use standards according to PQRS quality measures and automatically help you stay compliant with the latest regulatory requirements. Centricity EMR has a free trial and a quote-based plan available from the vendor.

8. PointClickCare

PointClickCare is a cloud-based healthcare software suite that helps you to optimize your business by collectively managing your care, services, and financial operations in one platform, providing a seamless transition between acute and post-acute care by eliminating data silos. This enables faster decision-making and more efficient workflows. The platform automatically handles and updates your EHRs with changes in a patient’s health condition, care plan, insurance, or payment model, and easily shares this information within your network of hospitals and Accountable Care Organizations (ACOs).

Its rich post-acute dataset combined with its expansive and full-continuum network allows any stage of a patient’s healthcare journey to be accessible in real time to care teams and HCPs. You have access to connections to over 5,000 technology partners that provide advanced and integrated solutions to meet your technical requirements and improve the quality of care.

PointClickCare provides a mobile-enabled app called Point of Care that runs on wall-mounted kiosks or mobile devices for your HCP staff to work freely and from any location. It enables the documentation of the patient’s daily activities at or near the point of care, ensuring the accuracy and timeliness of information.

Standardized data and interface components like photos, icons, scroll bars, and tabs make documentation fast and easy on mobile devices, desktops, or kiosks, and also help capture all critical patient data, from vital signs to activities of daily living (ADLs). Data entry policies and user interfaces are the same for all patients, helping you save time and avoid duplicate entries.

Real-time dashboards can help you monitor the day-to-day activities, completion of care, and resident status of all patients, enabling faster and more efficient decision-making. These are all made possible by the integration with other PointClickCare modules that allow for information flow direct into your medical data system, other assessments, and eMAR (Electronic Medication Administration Record). Overall, these steps help reduce errors, omissions, and help keep you always up to date with compliance and regulatory standards.

PointClickCare has a free trial and a quote-based plan available from the vendor.

9. Claimocity

Claimocity is a trio of cloud-based software and service solutions that are: mobile charge capture, practice management, and revenue cycle services designed for hospital- and facility-based physician practices. It is an all-in-one solution that takes care of revenue cycle management and includes all software and medical billing services needed to run your medical practice. It accomplishes these by utilizing artificial intelligence, machine learning, a robust customizable rules engine, and KPI performance reports.

Its practice management desktop and mobile app software covers the clinical, operational, and financial aspects and efficiently manages your patients and practice. Its features include a modern front office platform to facilitate data entry and access, an automated patient messaging system, and a practice kiosk and patient portal.

The app allows doctors to use mobile devices to perform fast reporting, care coordination, progress note documentation, and billing through mobile charge capture. Billing, coding, and documentation of services rendered to inpatient visits are automatically performed by the system, and revenue is collected for completed encounters. Voice-to-text workflows enable speech recognition and text transformation for hands-free dictation of information directly into patient EHRs.

On the revenue management side, billing and claims processing are automated and work together to facilitate patient claims and reimbursements from insurance and plan providers. It automatically follows up and handles downstream transactions like clearinghouse and collections management, ledger and payment processing, reconciliation reports, telehealth billing, and compensation management, all from a central location.

Care coordination also helps care providers track and facilitate patient transfers or changes of providers or facilities quite easily. Its real-time claims tracker allows you to be constantly updated on the status of patient claims, especially claims rejections so you can quickly prepare claims resubmissions.

Claimocity has a free trial and a quote-based plan available from the vendor.

10. Allscripts EHR

Allscripts EHR is a cloud-based platform for clinical, operational, financial, and wellness solutions, and is now part of Altera Digital Health. It caters to small to mid-sized physician practices to larger organizations like Accountable Care Organizations (ACOs), Patient-Centered Medical Home (PCMHs) Care models, and Federally Qualified Health Centers (FQHCs). Allscripts now is part of a larger software solutions suite, so its financial functionality is handled by and incorporated into other parts of the suite.

It is an open platform also available on mobile devices and can integrate well with third-party apps for your specific requirements. Its data source consolidation collects and centralizes all patient data into one EHR with updated and accurate information on their entire medical history. It handles care coordination across the patient treatment cycle to efficiently track and take care of patients who change providers or residences.

Allscripts EHR allows doctors to do e-prescriptions in collaboration with participating pharmacies and institutions. It helps to streamline admin tasks, freeing up your time for more quality work with your patients. Your daily planning, patient flows, and appointment monitoring are all automatically handled by the software, giving you more time for more important tasks.

Quality management is easily and automatically handled by programming your own preset rules into the system. Easy-to-use dashboards give you a visualization of your patient status and overall financial status as well. Doctors can also avail of the platform’s clinical decision support, which allows them to make informed patient care decisions, especially for new cases. Care guides are also available from the company for most specialty areas.

Maternity care management is a strong point of this software suite, allowing all aspects of maternity treatments and procedures to be documented and evaluated from one central source. This allows for quick and timely interventions when necessary.

Allscripts EHR has a free trial and a quote-based plan available from the vendor.

11. Experity

Clockwise.MD, now Experity Patient Engagement, is a cloud-based software platform that provides self-scheduling and queue management solutions online for HCPs and healthcare companies and organizations. The platform allows your clients/patients to do online self-scheduling for office /hospital visits or telehealth sessions, and SMS reminders are sent automatically to patients to alert them of scheduled meetings ahead of time, improving attendance rates and increasing patient engagement.

Aside from online schedulers, management of ambulatory or walk-in patients is easily handled by this software. This is of great utility because ambulatory patients are often random and come to the hospital only when accidents or serious trauma occur. Handling emergencies and non-life-threatening walk-ins well is essential to a smoothly-functioning hospital or healthcare facility.

Performance feedback is built into the system, allowing you to observe real-time satisfaction data from your patients and walk-ins.

Its proactive service recovery function helps you to follow up late or non-responsive customers to get them back into your service. Patient paging is also built into the system, automatically paging your patients for appointments and other activities.

Clockwise.MD has a free trial and three quote-based plans, namely, Clockwise.MD Queue, Clockwise.MD Survey, and Clockwise.MD Patient Paging, that all are available from the vendor.

12. OpenEMR

OpenEMR is a fully open-source medical practice management software platform possessing most of the functionalities of other well-known, paid software. It supports Electronic Medical Records and is ONC Complete Ambulatory EHR certified. ePrescriptions / EPCS are easy to manage, especially with ePrescribing of common therapeutic drugs or medical devices.

Its patient scheduling module has several useful features such as patient flow boards, patient tracking, and reporting, support for multiple facilities, patient email and SMS appointment notifications, recall or reminders board, and a compact and flexible appointment calendar. It even accommodates random patient drug screening, a requirement in several states.

The system can perform medical billing automatically, integrating your rules and data to create patient bills automatically. Supported codes include CPT, HCPCS, ICD9, ICD10, and SNOMED codes, and the ability to add others. It has full support for 5010 standards, Institutional Billing Standards (UB-04), support for electronic billings to clearinghouses, and support for paper claims.

Clinical decision rules are fully customizable and flexible and can be programmed into the system according to regulatory and medical parameters, standardizing your organization’s clinical decisions. These rules include physician reminders, patient reminders, clinical quality measures calculations, and automated meaningful use measurement calculations.

The software can also generate many types of reports useful to your organization such as appointments, patient lists, referrals, immunizations, prescriptions and drug dispensing, syndromic surveillance, insurance eligibility, and others. For technical calculations, reports can also be generated for clinical measure calculations, clinical quality measures (CQM) calculations, and automated measure calculations (AMC) and tracking.

OpenEMR has a free trial and a quote-based plan available from the vendor.

13. CureMD

CureMD is a cloud-based EMR system that provides telemedicine and medical billing services. It also helps in practice management for small practices to large ones. Its user-friendly and customizable EHR integrates practice management to optimize treatment quality, performance, and patient experience and outcomes. The EHR is available also for iPad/iPhone and other mobile devices.

The platform helps manage your practice by utilizing enterprise scheduling, intelligent billing, patient eligibility determination, reporting, and other features. The patient portal helps patients help themselves in requesting doctor appointments and drug refills. The portal also allows viewing of their patient charts, statements, messages, and reminders.

CureMD’s medical billing services include follow-ups on unpaid claims, reimbursements by carrier, reports such as A/R Aging (patient and payer), and productivity reports that are provider or resource-specific to track non-performing or costly resources. It covers all billing steps, including patient eligibility, check-ins, co-pays, bill collection, and the entire back office involved in billings to free you from all the details and get to the bottom line quickly.

One of its strongest features is its knowledge base of 4 million+ rules for automatic detection of claim issues even before submission, ensuring 96% of claims get accepted and paid on the first submission. This helps your company collect money from insurance providers much faster, and avoid resubmissions of claims after corrections.

The medical practice management platform is also compliant with the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) or MIPS/MACRA, and you can learn about it, enroll, and attest to its Quality Payment Program to give your eligible patients appropriate insurance coverage. This helps people who are out of coverage to be covered if eligible, adding more customers to your practice or hospital.

CureMD has a free trial and a quote-based plan available from the vendor.

14. Salesforce Health Cloud

Salesforce Health Cloud is a cloud-based, configurable, and secure out-of-the-box CRM platform for the healthcare and life science industries. The platform combines clinical and nonclinical customer data to assess quality measures and patient outcomes and to provide customer-first health experiences. You can automate processes in the system, driving cross-team collaboration and productivity, and measure and improve care team productivity based on parameters you program into the system.

For providers, the software allows you to connect clinical data, social determinants, preferences, and other factors with a view toward holistic care of the patient. For the public health sector, you can put your community at the center of every government health experience.

For payers, you can decrease costs by automating health business workflows that can facilitate efficiency in the patient experience from enrollment to service and care management and post-care management. You can easily scale these patient-centric experiences across your organization and design personalized patient and provider engagement and support programs.

Salesforce Shield security provides top-notch data security and privacy, protecting all patient and company data from unauthorized access. The platform is capable of many integrations through its web service API, allowing third-party apps and software to interface with your own system.

Analytics and assessments are also performed in the background, providing you with valuable actionable insights that you can use for decision-making. The data are captured and analyzed in real time, so you can make quick informed decisions.

Salesforce Health Cloud has a free trial and two quote-based plans, namely, Health Cloud Enterprise and Health Cloud Unlimited, available from the vendor.

15. AdvancedMD

AdvancedMD is an AWS-based all-in-one medical software platform that allows you to manage your practice at all locations, including all patient data and the entire patient experience as well. Being hosted on the Amazon Web Services (AWS) cloud hosting platform gives it reliability and scalability as your business and number of patients grow.

The cloud suite of programs allows you to work remotely, see patients via telehealth sessions using remote care technologies, and stay connected with your team and company. The software allows you to perform flexible scheduling, simple patient charting, efficient billing, accurate reporting, and to utilize easy-to-use patient engagement tools. Patient engagement and their online healthcare experience are easily captured and analyzed by the system, along with patient feedback in real time.

Practice management is done with the help of front office and scheduling software incorporated within its medical billing software, automating manual and front office tasks. Its EHR software includes smart clinical apps that allow for quick access to patient information from any web browser. Smart EHR dashboard schedule provides snapshots and task overviews showing completed, ongoing, and critical tasks.

Revenue cycle management services combine managed billing with analytics, allowing you to get paid easily and quickly. Reporting and analytics tools utilize real-time information to monitor your overall finances and discover new income opportunities.

The patient portal allows for patient engagement with self-help tools and learning materials. The system’s automated appointment reminders help to increase patient shows and save you time and money on missed appointments.

ePrescribing medications is another advantage of this platform. You can safely prescribe and track patient activities and health conditions through their EHRs. You can also expand your patient’s care coverage and reduce costs using the system.

AdvancedMD has a free trial and a quote-based plan available from the vendor.

16. MocDoc HMS

MocDoc is a complete SaaS-based hospital management software suite that encompasses hospital management, patient EHR management, and billing and payment management. MocDoc HMS services organizations of all sizes from single practices to multi-chain hospitals. Its hospital management system caters to outpatients (OPs) by using comprehensive OP management covering doctor discovery, appointments and scheduling, check-in, therapies/procedures, EMR, billing, and prescriptions.

The software features visual EMRs with specialty-specific EMRs and visual case sheets. Surgery notes from surgeons and physicians can be directly added to and managed within the patient EHR. For inpatient insurance management, the software can perform a single-click generation of invoices for payment claims to insurance providers, giving you the option to set a pre-authorized monetary amount.

E-Prescriptions are supported and allow you to view commonly used and recently-used medicines by the patient, and show the medicines available in connected pharmacies. Medications can be ordered by inpatients from their bedroom ward, eliminating paperwork and manual tracking for your organization.

Its visual bed management automatically calculates multiple rate plans for the same room based on different amenities and helps you control patient discharge. Integrated billing enables you to create paid spot bills, and automatically bill for rooms and extra charges; integration with the pharmacy and labs makes incorporating their charges in the final bill quick and easy. Comprehensive inpatient management handles corporate and insurance patients and eliminates tedious and error-prone paperwork.

Its hospital management system functions include comprehensive management of pharmacies. It handles stock inventories, prescription integration, ward drug requests, stock-level management, and intelligent reports. It also handles purchase management with options to manage suppliers, generate purchase invoices, and perform stock adjustment options for non-GRN-based flows. You can also track and monitor drug stock movement in stores and pharmacies.

Its powerful live dashboard shows snapshots of current revenue, expenses, and lab and pharmacy data. It lets you set and monitor targets for your entire company and its specific departments. This analytics information can help you visualize what is going on in your entire business and make quick data-driven decisions.

MocDoc has a free trial and a quote-based plan available from the vendor.

17. Solutionreach

Solutionreach is a web-based set of solutions for the healthcare industry that encompasses automation of patient scheduling and appointment reminders, recall, and intake. It also has services to attract potential customers to your healthcare business with services that include website content improvement, SEO optimization, social media management, and paid advertisements. Their website platform management offers unlimited website support.

The online patient scheduling platform is fully customizable–you can set the time windows of bookings and what to do with schedule changes or no-shows. Allowing patients to request appointments also enables you to request relevant patient information from them before appointment confirmation, reducing paperwork and wasted time in taking patient histories.

The platform allows you to personalize reminders to match the individual patient’s preferences and minimizes opt-outs. This can be any combination of text/email/voice or just one or two channels. You can also set combined family reminders for people coming in on the same day. Pre-visit instructions can be included in reminders—for example, COVID-19 compliance is a must. Customizable survey tools and video testimonial uploading can help your practice be noticed and gain more customers.

The system also has options for contactless payments in full, ensuring that you can capture revenue through multiple payment modes. For data privacy enforcement, the system has a HIPAA consent tracker, with easy patient approval granted via text message.

Solutionreach has a free trial and a quote-based plan available from the vendor.

18. Homecare Homebase

Homecare Homebase is a cloud-based set of solutions for hospices and home-based care facilities and agencies covering scheduling, data analytics of clinical, operational, and performance data, and billing and cash flow handling. The platform is CMS-compliant, possessing many characteristics of a CMS.

It has real-time data sync, data documentation, and exchange to keep all records up to date.
Continuous software updates are a good way of maintaining a high level of security. Along with HIPAA compliance, your patient data is always safe on this platform.

HCHB Analytics analyzes complex data and allows you to dive deeper into your clinical, operational, and performance data, allowing you to make smarter, data-driven, and real-time business decisions. HCHB Smart Scheduling uses complex algorithms to generate efficient routing, mapping, and scheduling for your staff, hospital, and patients.

Its billing and cash flow software prompts users to provide all necessary and accurate information, with the correct formatting for each payor and in line with their specific clinical data collection requirements. Faster payments and improved cash flow are enhanced by “same day” authorization and payment, reduction of errors and omissions, prevention of claim denials and resubmissions, viewing of real-time financial data, and staying ahead of changing CMS regulations to be able to bill accordingly.

Its mobile point-of-care app enables field clinicians to quickly input documentation during each visit. The system automatically prompts users for all necessary documentation to meet OASIS requirements, therapy goals, ICG/wound care protocols, status, reassessment and progress reports, and many other requirements, ensuring full compliance of your company at the agency and state levels. These speed up approvals and reimbursements from insurance claims, making your patients happy.

Homecare Homebase has a free trial and a quote-based plan available from the vendor.

19. CareCloud

CareCloud is a suite of proprietary, cloud-based solutions designed for growing healthcare organizations. It caters to a whole range of medical company sizes, from startups and small practices to large medical groups, health systems, and specialties. Carecloud’s solutions include revenue cycle management, practice management, EHRs, patient engagement, telehealth, healthcare analytics, interoperability, group purchasing, and robotic process automation, among others.

The platform has strict compliance with HIPAA, HITECH, False Claims Act, FDCPA, and other laws, ensuring data accuracy and safety. Contactless patient check-ins eliminate the risk of infection from high-touch items like tablets and clipboards. Patients check in from home or from the waiting room using their own personal devices, ensuring a clean and safe physical environment for all.

Its appointment management function enables healthcare providers to book or reschedule appointments for telehealth calls. Online, patients can also pre-pay for your services and receive reminders for upcoming appointments with you. Online pre-registration helps patients fill out forms ahead of time with their answers automatically populating your PM and EHRs. Patient reminders are sent via automated emails or push notifications.

Integrated payments help save time and collect payments faster by automatically posting payments to the patient’s account in your PM. Reduced claim denials are achievable with accurate eligibility verification and a digital workflow that eliminates transcription errors. These lead to faster reimbursements and faster revenue for your practice.

You can safely collect payments by avoiding physical touching of cash, checks, or credit cards. Patients can choose many online payment options for safer transactions. You can set your patients’ configurable payment plans to allow them to pay flexibly. They can use their own payment plan builder within the parameters that you set.

CareCloud has a free trial and a quote-based plan available from the vendor.

20. eClinicalWorks

eClinicalWorks is a US-based cloud-based EHR software platform that offers EHR, telehealth, and practice management solutions for small-scale practices to large hospitals and healthcare facilities.

Its platform has many features to run a medical practice, including Electronic Medical Record (EMR) and practice management, eClinicalMobile apps, eClinicalWorks, and eClinicalMessenger. Its patient portal allows patients to view and edit their medical records themselves to ensure accuracy. Its Clinical Decision Support System helps doctors and HCPs in diagnosis and therapy decisions, including pharmaceutical interventions.

The platform also has an excellent document management tool and functionalities for referral management, EBO reporting, and registry reporting. ePrescribing and formulary checking make drug prescriptions easy to make and track, taking into consideration potential adverse drug interactions and patient allergies.
On the revenue cycle management side, billing implementation services take care of all financial aspects of your practice, freeing you up for your patients and practice. On the technical side, you can avail of the platform’s powerful private cloud hosting, disaster recovery services (especially in calamities), meaningful use dashboards, and unlimited free webinars/videos.

eClinicalWorks has a free trial and two plans, namely EHR Only at $449/month/provider and EHR with Practice Management at $599/month/provider.

The Future of Medical Practice Management Software

Medical practice management software is the core and future of all healthcare-related businesses. Handling superbills, which are itemized lists of all services provided to clients, is an essential requirement in any modern EHR system to efficiently make insurance claims from providers and to track all resources the patient is given and that your organization uses.

Expectedly, ICD-10 codes and standards will change continually as we know more about newer diseases, causes of diseases, pathogenesis, and terminologies. Thus, staying up to date is essential. If updates can be performed in the background automatically and at no extra cost, then that software package should be on your list.

So, what kind of medical practice management software is ideal for your business?

Automatic updates that adjust prices and criteria for patient insurance, including eligibility for special discounts, new disease classifications, comorbidity status, vaccination status, etc. should be requirements for whichever software you choose, and these features are becoming the industry standards now.

That is why athenahealth is our choice for the best cloud-based medical practice management software. You can avail of a free trial from its website.

Key Insights

• Top Software Choice: Athenahealth is highlighted as the best cloud-based medical practice management software in 2024, offering comprehensive solutions for clinical practices, hospitals, and other medical organizations.
• Major Goals: Healthcare organizations aim to achieve the best patient outcomes, optimize practices for healthcare providers, and ensure cost-efficiency in business operations.
• Patient Connectivity: Maintaining seamless connectivity with patients throughout their medical journey, from check-in to follow-up, is crucial.
• Funding Trends: Telemedicine and data analytics received the highest funding in 2020, reflecting the growing importance of these technologies in healthcare.
• Comprehensive Features: The best medical practice management software integrates various features like billing, clinical decision support, remote monitoring, and patient engagement tools.
• Customization and Integration: The ability to customize and integrate software with other systems is vital for meeting specific organizational needs.
• Security and Compliance: Ensuring cybersecurity and compliance with healthcare regulations like HIPAA is essential for protecting patient data.

FAQ

1. What makes athenahealth the best cloud-based medical practice management software in 2024? Athenahealth stands out due to its comprehensive suite of applications and workflow software that cater to various medical specialties. It offers tools for clinical practice, patient management, business operations, and seamless patient connectivity, ensuring high patient outcomes and cost-effective operations.
2. How does telemedicine funding impact the adoption of medical practice management software? The significant funding in telemedicine highlights the increasing shift towards online consultations and remote patient monitoring, driven by the COVID-19 pandemic. This trend necessitates the adoption of robust medical practice management software that can support telehealth services effectively.
3. What are the key features to look for in medical practice management software? Essential features include billing and finance management, clinical decision support, patient engagement tools, remote patient monitoring, data analytics, and compliance with healthcare regulations. Customization options and integration capabilities are also important to meet specific organizational needs.
4. How does data analytics enhance medical practice management? Data analytics drives visualizations and dashboards in cloud medical practice software, providing actionable intelligence for healthcare providers. It enables better decision-making, improves patient outcomes, and optimizes operational efficiency.
5. Why is security a critical aspect of medical practice management software? Ensuring cybersecurity and compliance with regulations like HIPAA is crucial to protect sensitive patient data from cyber threats. Robust security measures and regular testing by industry experts help maintain data integrity and trust in the healthcare system.

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.