PPP Governance

What is the Smart City Committee?

The SMG Smart City Committee comprises expert members who advise and coordinate key matters related to the smart city and digitization agenda pursuant to Articles 7 to 9 of the Ordinance on Smart City and Digitization.

※ First launched as the SMG Digitization Committee in 1998, it was renamed to the Smart City Committee following the complete amendment of the Ordinance on Smart City and Digitization in 2019.

Smart City Committee’s functions

The Smart City Committee carries out the following functions.

• Coordination of the Smart City & Digitization Master Plan establishment agenda
• Evaluation of achievements from key policies related to smart city and digitization

Smart City Committee’s composition

• Composition: 25 members (5 official members and 20 appointed members as of May 2022)
• Term: 2 years (can be reappointed once)
• Deliberation advisory meeting: General meeting (at least once a year) and extraordinary meeting (as-needed)

Participatory Governance

mVoting

• The SMG’s mVoting is a mobile voting system created to easily and quickly collect citizens’ opinions during the policy implementation process to solve urban problems.
• It is a voting service which can be trusted and used by municipal institutions and citizens through the complete prevention of forgery and modification of voting information with the application of blockchain technology (March, 2019)

Information

• Access: mVoting app or website (link)
• Account: Membership via mobile phone or social media account ※ Non-members can also access the website without installing the app to participate in one-time voting

Key functions

Voting types

• Policy vote: A poll conducted by the city to citizens/employees
• Community vote: A poll created and participated by citizens

Poll disclosure

• Public: A poll disclosed to anyone who accesses mVoting
• Private: A poll disclosed only to participants using passwords, QR codes, GPS tracking, etc.

Prevention of duplicate ballots

• Prevention through mobile multifactor authentication (1 vote per mobile number)

Application (example)

• (Survey and opinions) Used for selecting names, slogans, citizen awards, contest winners, etc.
• (Satisfaction and preference) Used for collecting opinions on policies, events, celebrations, facility operation, etc.
• (Community board) Used freely by citizens for collecting each other’s opinions, scheduling get-togethers, etc.

Reporting made easy via mobile app

• The SMG’s Smart Report is a mobile app that allows citizens to easily file reports.
• Users can file reports for inconveniences and infractions, such as illegal idling/parking, illegal banners, illegal dumping, sidewalk repairs, lamppost repairs, noise, sewage, public facilities, and hazardous conditions.
• The reported complaint is promptly received by the 120 Dasan Call Center and handled by a city official of the relevant division. The handling process and results can be checked in real-time through the app.

Procedure: Report (by citizen) -> Reception (by consultant) -> Handling (by city official)

Report (by citizen)

Reception (by consultant)

Handling (by city official)

Reporting via mobile app

• Download and install the Smart Report app from Google Play on Android or the App Store on iOS.

What is the IT Technology Governance Group?

• The SMG’s IT Technology Governance Group communicates with citizens and collects opinions required for the successful introduction and operation of administrative services which applies various IT new technologies (e.g. blockchain, metaverse).

Major roles

• It was organized to verify the stability and effects of IT-based administrative infrastructure and a communication channel for new IT technology utilization participated and operated by both citizens and the city.