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'''MacKeeper''' is an app for [[macOS]] cleaning, optimization, privacy, and security. It was initially developed by [[Zeobit|ZeoBIT]], a company founded in 2009 and is now owned by Clario Tech.
'''MacKeeper''' is a cleanup utility for [[macOS]]. MacKeeper was developed by [[Zeobit|ZeoBIT]], later acquired by [[Kromtech]], and is currently owned by Clario Tech.


MacKeeper software is exclusively available for Mac computers, with version 5 (5.10) supporting macOS 10.11-10.12 and version 6 compatible with macOS 10.13 and later.<ref>{{Cite web |date=2023-03-16 |title=MacKeeper Review 2024: Mac’s Best Friend |url=https://allaboutcookies.org/mackeeper-review |access-date=2024-12-24 |website=All About Cookies |language=en}}</ref>


Now MacKeeper is approved by AppEsteem,<ref>{{Cite web |title=AppEsteem - Certified Apps |url=https://customer.appesteem.com/certified |access-date=2024-12-24 |website=customer.appesteem.com}}</ref> and successfully passed multiple tests by AV-TEST.<ref>{{Cite web |date=2022-08-03 |title=MacKeeper Review (2024): Is it Secure Enough? |url=https://cybernews.com/best-antivirus-software/mackeeper-review/ |access-date=2024-12-24 |website=Cybernews |language=en-US}}</ref><ref>{{Cite web |title=Test Clario MacKeeper 6.6 for MacOS Sonoma (245105) |url=https://www.av-test.org/en/antivirus/home-macos/macos-sonoma/march-2024/clario-mackeeper-6.6-245105/ |access-date=2024-12-24 |website=www.av-test.org |language=en-US}}</ref>
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MacKeeper has a troubled and litigious history. Zeobit settled a class action lawsuit accusing them of deceptive advertising and making false claims about MacKeeper's capabilities, and Kromtech unsuccessfully sued MacKeeper critics. Some versions are difficult to uninstall, and some versions have been flagged as undesirable by other anti-virus programs. In 2015, the personal information of 13 million users was publicly accessible on the web.

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Still, MacKeeper has a troubled and litigious history under previous ownership. Zeobit settled a class action lawsuit accusing them of deceptive advertising and making false claims about MacKeeper's capabilities, and Kromtech unsuccessfully sued MacKeeper critics. Some versions are difficult to uninstall, and some versions have been flagged as undesirable by other anti-virus programs. In 2015, the personal information of 13 million users was publicly accessible on the web.
==History==
==History==
MacKeeper was first released on October 1, 2010, by ZeoBIT. It was marketed as a comprehensive suite for Mac users, providing tools for system cleaning, security, and optimization. The second version of MacKeeper went live in 2011. The app significantly differed from its initial version and introduced several new features and improvements designed to solidify its position as a comprehensive utility suite for Mac users. The two versions received multiple reviews<ref name="Softonic">{{cite web| url=https://mackeeper.en.softonic.com/mac |title=MacKeeper 3.7 |publisher=Softonic |access-date=2018-05-30}}</ref><ref>{{cite web |last=Battersby |first=Jeffery |date=24 Aug 2010 |title=MacKeeper 0.9.6 |url=http://www.macworld.com/article/1151454/mackeeper.html |url-status=dead |archive-url=https://web.archive.org/web/20130314030320/http://www.macworld.com/article/1151454/mackeeper.html |archive-date=2013-03-14 |publisher=Macworld}}</ref>.A 2011 press release by [[Avira]] and [[ZeoBIT]] revealed that MacKeeper integrated Avira's antivirus scanning engine<ref>{{cite web |last=Berenstain |first=Adam |date=23 September 2011 |title=MacKeeper System Maintenance Suite Review |url=http://www.maclife.com/article/reviews/mackeeper_system_maintenance_suite_review |publisher=MacLife}}</ref>.
MacKeeper was first released in 2010 by [[Zeobit]]. From the beginning, it was positioned as a multipurpose technology for Mac users - all MacKeeper’s features were categorized as security, cleaning, optimization, and data control tools.<ref>{{Cite web |date=2014-07-15 |title=ZeoBIT LLC Releases MacKeeper 1.0 - 911 for Mac OS - Now With Antivirus |url=https://web.archive.org/web/20140715035058/http://prmac.com/release-id-17537.htm |access-date=2024-12-24 |website=web.archive.org}}</ref> In 2012, the company updated the app to MacKeeper 2, with new features introduced, especially in security.<ref>{{Cite web |date=2014-03-07 |title=Zeobit LLC Releases a New Version of MacKeeper at the MacWorld {{!}} iWorld 2012 Expo |url=https://web.archive.org/web/20140307215951/http://www.prweb.com/releases/2012/2/prweb9190932.htm |access-date=2024-12-24 |website=web.archive.org}}</ref> Versions 1 and 2 received mixed reviews.<ref>{{cite web |last=Battersby |first=Jeffery |date=24 Aug 2010 |title=MacKeeper 0.9.6 |url=http://www.macworld.com/article/1151454/mackeeper.html |url-status=dead |archive-url=https://web.archive.org/web/20130314030320/http://www.macworld.com/article/1151454/mackeeper.html |archive-date=2013-03-14 |publisher=Macworld}}</ref><ref>{{cite web |last=Berenstain |first=Adam |date=23 September 2011 |title=MacKeeper System Maintenance Suite Review |url=http://www.maclife.com/article/reviews/mackeeper_system_maintenance_suite_review |publisher=MacLife}}</ref><ref name="av-comparatives">{{cite web |year=2013 |title=Product Review: Mac Security - July 2013 |url=http://www.av-comparatives.org/wp-content/uploads/2013/08/mac_review_2013_en.pdf |access-date=12 July 2013 |publisher=AV-Comparatives}}</ref> A 2011 press release by Avira and ZeoBIT revealed that MacKeeper integrated Avira's antivirus scanning engine.<ref>{{Cite web |date=2011-03-11 |title=Avira’s Anti-Virus Technology Used by ZeoBIT in New System Utility - MacKeeper |url=https://www.businesswire.com/news/home/20110311005711/en/Avira%E2%80%99s-Anti-Virus-Technology-Used-by-ZeoBIT-in-New-System-Utility---MacKeeper |access-date=2022-11-05 |website=BusinessWire |language=en}}</ref>


In April 2013, MacKeeper was acquired by Kromtech. Kromtech was closely affiliated with Zeobit, and hired many former Kyiv-based Zeobit employees.<ref name="5MayPCWorld">{{cite journal |last=Kirk |first=Jeremy |date=5 May 2015 |title=MacKeeper celebrates a difficult birthday under the cloud of a class action lawsuit |url=http://www.pcworld.com/article/2919292/apple-security-program-mackeeper-celebrates-difficult-birthday.html |journal=[[PC World]] |publisher=IDG}}</ref> In 2015, Kromtech released MacKeeper 3,<ref>{{Cite web |last=MacKeeper |title=Mackeeper Hits 20 Million Downloads Worldwide |url=https://www.prweb.com/releases/mackeeper_hits_20_million_downloads_worldwide/prweb12579604.htm |access-date=2024-12-24 |website=www.prweb.com |language=en}}</ref> the app hit 20M downloads and showcased a new Human Inside feature at CES 2015.<ref>{{Cite web |last=Hall |first=Stacey |date=2015-02-22 |title=MacKeeper Provides Human Tech Support For Your Mac At CES |url=https://geeknewscentral.com/2015/02/22/mackeeper-provides-human-tech-support-mac-ces/ |access-date=2024-12-24 |website=Geek News Central |language=en-US}}</ref> In December 2015, security researcher Chris Vickery found that MacKeeper customer data was unsecured and publicly accessible on the internet, exposing the emails, phone numbers, and other information of over 13 million MacKeeper users; Kromtech rapidly secured the customer database.<ref>{{Cite web |last=Storm |first=Darlene |date=2015-12-16 |title=13 million MacKeeper users exposed by Shodan search, no password or hacking required |url=https://www.computerworld.com/article/3016072/13-million-mackeeper-users-exposed-by-shodan-search-no-password-or-hacking-required.html |access-date=2022-11-05 |website=[[Computerworld]] |language=en}}</ref><ref>{{Cite web |last=Brewster |first=Thomas |title=MacKeeper Leaks 13 Million Mac Owners' Data, Leaves Passwords Open To Easy Cracking |url=https://www.forbes.com/sites/thomasbrewster/2015/12/14/mackeeper-13-million-apple-mac-data-leak-passwords/ |access-date=2022-11-05 |website=Forbes |language=en}}</ref> The company addressed the issue immediately.<ref>{{Cite web |title=US government subcontractor leaks confidential military personnel data |url=https://www.zdnet.com/article/us-government-subcontractor-leaks-confidential-military-personnel-data/ |access-date=2024-12-24 |website=ZDNET |language=en}}</ref><ref>{{Cite web |last=MacKeeper |title=MacKeeper and Chris Vickery Launch the MacKeeper Security Research Center |url=https://www.prweb.com/releases/mackeeper_and_chris_vickery_launch_the_mackeeper_security_research_center/prweb13169351.htm |access-date=2024-12-24 |website=www.prweb.com |language=en}}</ref> In January 2016, MacKeeper and Chris Vickery established a partnership to deliver the best security and privacy practices together.<ref>{{Cite web |date=2016-01-19 |title=After database debacle, MacKeeper hires the security researcher who outed vulnerability |url=https://www.digitaltrends.com/computing/mackeeper-partners-with-security-researcher-that-discovered-its-vulnerabilities/ |access-date=2024-12-24 |website=Digital Trends |language=en}}</ref><ref>{{Cite web |date=2020-11-07 |title=Chris Vickery |url=https://www.rsaconference.com/experts/chris-vickery |access-date=2024-12-24 |website=RSA Conference |language=en}}</ref>
In 2013, MacKeeper was sold to [[Kromtech Alliance Corp]], which revamped the existing product and marketing strategies. The transition period involved drastic changes in the product’s development<ref name="av-comparatives">{{cite web |year=2013 |title=Product Review: Mac Security - July 2013 |url=http://www.av-comparatives.org/wp-content/uploads/2013/08/mac_review_2013_en.pdf |access-date=12 July 2013 |publisher=AV-Comparatives}}</ref>.Kromtech took steps to rebrand MacKeeper, focusing on improving the software’s functionality, including addressing user complaints and enhancing customer support.


With the release of MacKeeper 4 in 2018, the app was updated to be compliant with data protection standards.<ref>{{Cite web |last=Zibreg |first=Christian |date=2018-05-07 |title=9 Common Mistakes That Slow Your Mac Down |url=https://www.makeuseof.com/tag/common-mistakes-slow-mac/ |access-date=2024-12-24 |website=MUO |language=en}}</ref> In 2018, MacKeeper received the “Certified” status from AppEsteem.<ref>{{Cite web |title=AppEsteem - Certified Apps |url=https://customer.appesteem.com/certified |access-date=2024-12-24 |website=customer.appesteem.com}}</ref>
MacKeeper 3 was released in 2015. In the same year, MacKeeper hit 20M downloads<ref>{{Cite web |date=2011-03-11 |title=Avira’s Anti-Virus Technology Used by ZeoBIT in New System Utility - MacKeeper |url=https://www.businesswire.com/news/home/20110311005711/en/Avira%E2%80%99s-Anti-Virus-Technology-Used-by-ZeoBIT-in-New-System-Utility---MacKeeper |access-date=2022-11-05 |website=BusinessWire |language=en}}</ref> and showcased a new Human Inside feature at CES 2015<ref name="5MayPCWorld">{{cite journal |last=Kirk |first=Jeremy |date=5 May 2015 |title=MacKeeper celebrates a difficult birthday under the cloud of a class action lawsuit |url=http://www.pcworld.com/article/2919292/apple-security-program-mackeeper-celebrates-difficult-birthday.html |journal=[[PC World]] |publisher=IDG}}</ref>. The discovery of private data via MacKeeper by a security researcher in 2016 underscored the critical importance of robust data security measures. The incident prompted immediate corrective actions and led to broader institutional efforts to strengthen cybersecurity protocols and prevent future breaches.


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In 2019, MacKeeper was acquired by a newly-founded company, Clario Tech.<ref name=":2">{{Cite web |title=The Security Interviews: Can AV go from dodgy scareware to cyber hero? |url=https://www.computerweekly.com/news/252481951/The-Security-Interviews-Can-AV-go-from-dodgy-scareware-to-cyber-hero |access-date=2022-11-05 |website=ComputerWeekly.com |language=en}}</ref> In November 2020, Clario released MacKeeper 5, which received 3.5 of 5 star reviews from TechRadar and Macworld.<ref name=":1">{{Cite web |last=Dvorak |first=Chyelle |last2=Faulds |first2=John |date=2021-05-11 |title=MacKeeper review |url=https://www.techradar.com/reviews/mackeeper-5 |access-date=2021-09-29 |website=TechRadar |language=en}}</ref><ref>{{Cite web|last=Martin|first=Keith|title=MacKeeper 5 review|url=https://www.macworld.co.uk/review/mackeeper-5-review-3804173/|access-date=2021-09-29|website=Macworld UK|language=en}}</ref> Clario obtained [[ISO 27001]] and [[AV-TEST]] certification for the product, as well as notarization from Apple.<ref>{{cite news |last1=Whitney |first1=Lance |date=November 26, 2021 |title=MacKeeper review: A convenient security suite saddled with a shady past |url=https://www.macworld.com/article/552819/mackeeper-review.html |access-date=4 July 2024 |work=Macworld |language=en}}</ref><ref>{{cite web |last=Haslam |first=Karen |date=2017-08-31 |title=Do Macs get viruses, and do Macs need antivirus software? |url=https://www.macworld.co.uk/how-to/mac-software/do-macs-get-viruses-do-macs-need-antivirus-software-3454926/ |access-date=2017-11-12 |publisher=Macworld}}</ref> The new version includes a VPN, on-demand virus scanning, a memory cleaner, and a disk cleaner.<ref name=":1" />
MacKeeper 4 was released by Kromtech in 2017. It was designed to be compliant with data protection standards, ensuring users' data privacy and security were prioritized<ref>{{Cite web |last=Storm |first=Darlene |date=2015-12-16 |title=13 million MacKeeper users exposed by Shodan search, no password or hacking required |url=https://www.computerworld.com/article/3016072/13-million-mackeeper-users-exposed-by-shodan-search-no-password-or-hacking-required.html |access-date=2022-11-05 |website=[[Computerworld]] |language=en}}</ref>. In 2018, MacKeeper achieved the “Certified” status fromAppEsteem<ref>{{Cite web |last=Brewster |first=Thomas |title=MacKeeper Leaks 13 Million Mac Owners' Data, Leaves Passwords Open To Easy Cracking |url=https://www.forbes.com/sites/thomasbrewster/2015/12/14/mackeeper-13-million-apple-mac-data-leak-passwords/ |access-date=2022-11-05 |website=Forbes |language=en}}</ref>. This certification was a significant milestone, indicating that MacKeeper met all of AppEsteem’s requirements for consumer-friendly software.


In 2019, Clario Tech acquired MacKeeper from Kromtech and released MacKeeper 5. Clario Tech emphasized a more ethical approach to marketing and user privacy. MacKeeper 5 received 3.5 of 5 star reviews from TechRadar and Macworld<ref name=":2">{{Cite web |title=The Security Interviews: Can AV go from dodgy scareware to cyber hero? |url=https://www.computerweekly.com/news/252481951/The-Security-Interviews-Can-AV-go-from-dodgy-scareware-to-cyber-hero |access-date=2022-11-05 |website=ComputerWeekly.com |language=en}}</ref><ref>{{Cite web |last=Matthews |first=Mike |date=2018-01-14 |title=What MacKeeper is and why you should remove it from your Mac |url=https://www.imore.com/removing-mackeeper-your-mac |access-date=2022-11-06 |website=iMore |language=en}}</ref>.
In 2022, MacKeeper 6 went live with an enhanced set of core features.<ref>{{Cite web |date=2022-05-20 |title=MacKeeper Review 2022 {{!}} The Ultimate Mac Tool Suite |url=https://mac-adviser.com/mackeeper-review-2021/ |access-date=2024-12-24 |website=mac-adviser.com |language=en-US}}</ref> In March 2024, the latest version was also certified by AV-TEST and received 6/6 for its protection capabilities, 5.5/6 for its performance, and 6/6 for usability.<ref>{{Cite web |title=Test Clario MacKeeper 6.6 for MacOS Sonoma (245105) |url=https://www.av-test.org/en/antivirus/home-macos/macos-sonoma/march-2024/clario-mackeeper-6.6-245105/ |access-date=2024-12-24 |website=www.av-test.org |language=en-US}}</ref>


== Software ==
Also in 2019, MacKeeper got the certification from AV-TEST, an independent organization that evaluates and rates antivirus and security software based on various criteria, including protection, performance, and usability. The app achieved a 99.7% detection rate in this evaluation<ref>{{Cite web |last=Withers |first=Stephen |title=2018 Malware outlook: more of the same, says Sophos |url=https://itwire.com/business-it-news/security/80651-2018-malware-outlook-more-of-the-same,-says-sophos.html |access-date=2022-11-05 |website=ITwire |language=en-gb}}</ref>.
The latest MacKeeper provides a comprehensive suite of instruments for Mac cleaning, security, privacy, and optimization; users also admire its easy-to-use and intuitive interface.<ref>{{Cite web |title=MacKeeper Review 2024: Is It Good Enough for Your Mac? |url=https://www.safetydetectives.com/best-antivirus/mackeeper/ |access-date=2024-12-24 |website=SafetyDetectives |language=en}}</ref><ref>{{Cite web |title=MacKeeper Antivirus Review (2025 Update): The Pros & Cons |url=https://softwarelab.org/mackeeper-antivirus-review/ |access-date=2024-12-24 |website=softwarelab.org |language=en-US}}</ref> It also features the Find & Fix tool for thorough Mac checkup and MacKeeper Premium Services which includes 24/7 live support.<ref>{{Cite web |title=MacKeeper Antivirus Review 2024 |url=https://www.comparitech.com/antivirus/reviews/mackeeper-antivirus-review/ |access-date=2024-12-24 |website=Comparitech |language=en}}</ref>


MacKeeper’s core cleaning features are represented by Safe Cleanup, Duplicates Finder and Smart Uninstaller. They respectively help detect and delete junk files, such as logs and cache, without risk of removing vital information;<ref name=":3">{{Cite web |date=2024-09-27 |title=MacKeeper: Keeping Your Mac Clean, Secure, and Fast {{!}} TheSweetBits |url=https://thesweetbits.com/tools/mackeeper/ |access-date=2024-12-24 |language=en-US}}</ref> find duplicate files, similar photos, screenshots and remove them while leaving the original files safe;<ref name=":3" /> and delete apps correctly by removing any leftovers.<ref name=":3" />
Later on, upon successful completion of the audit, MacKeeper was awarded ISO 27001 certification. This certification demonstrated that MacKeeper had implemented a robust and effective ISMS<ref>{{Cite web |last=Reed |first=Thomas |title=PUP Friday: MacKeeper {{!}} Malwarebytes Labs |url=https://www.malwarebytes.com/blog/news/2016/08/pup-friday-mackeeper |access-date=2022-11-05 |website=Malwarebytes |language=en}}</ref>.


The app’s optimization instruments include Memory Cleaner which cleans Mac’s [[Random-access memory|RAM]] and allows users to control resource-intensive processes;<ref>{{Cite web |date=2021-03-01 |title=The best memory cleaning apps for Mac [2024 reviews] |url=https://macpaw.com/reviews/best-mac-memory-cleaner |access-date=2024-12-24 |website=macpaw.com |language=en}}</ref> Update Tracker which helps keep Mac apps up to date;<ref>{{Cite web |title=MacKeeper Review 2021 |url=https://www.macupdate.com/reviews/mackeeper |access-date=2024-12-24 |website=MacUpdate}}</ref> and Login Items tool that allows users to manage programs launching at startup.<ref>{{Cite news |date=2015-12-15 |title=MacKeeper users' details leaked online |url=https://www.bbc.com/news/technology-35100330 |access-date=2024-12-24 |work=BBC News |language=en-GB}}</ref>
MacKeeper was notarized by Apple in early 2020. The notarization underscored the software’s commitment to security and compliance with Apple standards. It also demonstrated MacKeeper’s adherence to modern security practices, helping to further improve its reputation and user acceptance<ref>{{Cite web |date=May 17, 2017 |title=MacKeeper detection results |url=https://www.virustotal.com/gui/file/70d33519281fa5ffda7e40ef4b14a4014a13268a337e7e3c67f2f34944b6b0e6/ |url-status=live |archive-url=https://archive.today/20221105142929/https://www.virustotal.com/gui/file/70d33519281fa5ffda7e40ef4b14a4014a13268a337e7e3c67f2f34944b6b0e6/ |archive-date=November 5, 2022 |access-date=November 5, 2022 |website=[[VirusTotal]]}}</ref>.


Antivirus helps find and remove or quarantine malicious files in real-time, while Adware Cleaner is responsible for detecting and deleting adware, as well as sending instant notifications of any found adware. According to tests by SoftwareLab, MacKeeper’s antivirus software detects 97% of malware samples.<ref name=":3" />
MacKeeper 6 was released in 2023, continuing the company's efforts to enhance the software’s capabilities, improve user trust, and address the evolving needs of macOS users. In March 2024, the latest version was also certified by AV-TEST and received 6/6 for its protection capabilities, 5.5/6 for its performance, and 6/6 for usability<ref name="Breen">{{cite web |last=Breen |first=Christopher |date=2017-02-14 |title=How to uninstall MacKeeper from your Mac |url=http://www.macworld.com/article/2861435/software-utilities/how-to-uninstall-mackeeper-from-your-mac.html |access-date=2017-11-11 |publisher=Macworld}}</ref>.


The privacy features are ID Theft Guard, Private Connect, and StopAd. ID Theft Guard helps identify compromised passwords and monitor leaked data. Private Connect is a VPN that secures connections on public Wi-Fi and users’ activities from advertisers.<ref name=":3" /> StopAd helps block ads and trackers.<ref name=":3" />
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== Reception ==


== Releases and milestones ==
=== Coverage ===

The beta version of the MacKeeper anti-theft software was released in April 2010, while the full first MacKeeper app was launched on October 1, 2010. In 2011, MacKeeper released its second version with an updated user interface and navigation. Later on in 2013, the MacKeeper team introduced a live chat feature as part of its customer support services. At the same time, the app gained 1M installations.

MacKeeper 3 was released in 2014 at the MacWorld conference.<ref name=":4">{{Cite web |last=MacKeeper |title=MacKeeper 3.X Has Launched Internationally With “Human Inside” Functionality and a New Subscription Model |url=https://www.prweb.com/releases/mackeeper_3_x_has_launched_internationally_with_human_inside_functionality_and_a_new_subscription_model/prweb12345973.htm |access-date=2024-12-24 |website=www.prweb.com |language=en}}</ref> Its main updates included a redesigned user interface, a new Memory Cleaner tool, focused on managing and freeing up RAM, 18 localizations, and updated real-time support.<ref name=":4" /><ref>{{Cite web |title=MacKeeper celebrates a difficult birthday under the cloud of a class action lawsuit |url=https://www.pcworld.com/article/427331/apple-security-program-mackeeper-celebrates-difficult-birthday.html |access-date=2024-12-24 |website=PCWorld |language=en}}</ref> In 2015, MacKeeper hit 20M downloads. At the International CES 2015, MacKeeper 3 was presented as the first software in the MacKeeper lineup that came equipped with the “Human Inside” technology.<ref>{{Cite web |last=MacKeeper |title=Mackeeper Hits 20 Million Downloads Worldwide |url=https://www.prweb.com/releases/mackeeper_hits_20_million_downloads_worldwide/prweb12579604.htm |access-date=2024-12-24 |website=www.prweb.com |language=en}}</ref>

In 2018, MacKeeper’s 4th version was launched.<ref>{{Cite web |title=A tech from MacKeeper wishes access to my computer for licensing and activation. Is this a scam? |url=https://apple.stackexchange.com/questions/325359/a-tech-from-mackeeper-wishes-access-to-my-computer-for-licensing-and-activation |access-date=2024-12-24 |website=Ask Different |language=en}}</ref> This time, developers introduced a new VPN client, ID Theft Guard tool, and StopAd instrument. Later on in 2019, MacKeeper received its first AppEsteem certification.<ref>{{Cite web |title=AppEsteem - Certified Apps |url=https://customer.appesteem.com/certified |access-date=2024-12-24 |website=customer.appesteem.com}}</ref>

MacKeeper 5 was released in 2020 with added real-time antivirus security as a core update.<ref>{{Cite web |last=Content |first=Partner |date=2020-12-04 |title=MacKeeper 5: Clean, Tune-Up, and Protect Your Mac |url=https://beebom.com/mackeeper-5-clean-tune-up-protect-mac/ |access-date=2024-12-24 |website=Beebom |language=en-US}}</ref> At the same time, the software was notarized by Apple,<ref>{{Cite web |last=hoakley |date=2020-06-02 |title=Is MacKeeper bad for your Mac? |url=https://eclecticlight.co/2020/06/02/is-mackeeper-bad-for-your-mac/ |access-date=2024-12-24 |website=The Eclectic Light Company |language=en}}</ref><ref>{{Cite web |last=Sparrow |first=Mark |title=MacKeeper Can Keep An Apple Mac Secure, Fast And Lean |url=https://www.forbes.com/sites/marksparrow/2021/07/31/mackeeper-can-keep-an-apple-mac-secure-fast-and-lean/ |access-date=2024-12-24 |website=Forbes |language=en}}</ref> certified by AV-TEST including a 99.7% proven virus-detection rate,<ref>{{Cite web |title=Test Clario MacKeeper 5.0 for MacOS Catalina (205208) |url=https://www.av-test.org/en/antivirus/home-macos/macos-catalina/december-2020/clario-mackeeper-5.0-205208/ |access-date=2024-12-24 |website=www.av-test.org |language=en-US}}</ref> received [[ISO/IEC 27001|ISO 27001 certification]] and 4.7 out of 5 stars from Trustpilot. <ref>{{Cite web |last=Post |first=Guest |date=2022-01-12 |title=MacKeeper's decade-long journey to win back customer trust |url=https://www.cultofmac.com/news/mackeeper |access-date=2024-12-24 |website=Cult of Mac |language=en-US}}</ref> In 2021, MacKeeper gained more than 60 million downloads.<ref>{{Cite web |date=2019-12-03 |title=MacKeeper review: Is MacKeeper safe to use on your Mac? |url=https://macpaw.com/reviews/mackeeper-review |access-date=2024-12-24 |website=macpaw.com |language=en}}</ref>

In 2020, MacKeeper users received the 6th version with enhanced and more secure antivirus and upgraded VPN with more server locations.<ref>{{Cite web |last=Morelo |first=David |date=2020-10-05 |title=10 Best FREE Mac Cleaners to Remove Junk from Your Mac |url=https://news.macgasm.net/reviews/best-free-mac-cleaners/ |access-date=2024-12-24 |website=Macgasm |language=en-US}}</ref>

⚫
== Reception ==


Many antivirus programs classified MacKeeper version 3 as a [[potentially unwanted program]] or [[adware]] and prompted users to remove it.<ref>{{Cite web |last=Matthews |first=Mike |date=2018-01-14 |title=What MacKeeper is and why you should remove it from your Mac |url=https://www.imore.com/removing-mackeeper-your-mac |access-date=2022-11-06 |website=iMore |language=en}}</ref><ref>{{Cite web |last=Withers |first=Stephen |title=2018 Malware outlook: more of the same, says Sophos |url=https://itwire.com/business-it-news/security/80651-2018-malware-outlook-more-of-the-same,-says-sophos.html |access-date=2022-11-05 |website=ITwire |language=en-gb}}</ref><ref>{{Cite web |last=Reed |first=Thomas |title=PUP Friday: MacKeeper {{!}} Malwarebytes Labs |url=https://www.malwarebytes.com/blog/news/2016/08/pup-friday-mackeeper |access-date=2022-11-05 |website=Malwarebytes |language=en}}</ref><ref>{{Cite web |date=May 17, 2017 |title=MacKeeper detection results |url=https://www.virustotal.com/gui/file/70d33519281fa5ffda7e40ef4b14a4014a13268a337e7e3c67f2f34944b6b0e6/ |url-status=live |archive-url=https://archive.today/20221105142929/https://www.virustotal.com/gui/file/70d33519281fa5ffda7e40ef4b14a4014a13268a337e7e3c67f2f34944b6b0e6/ |archive-date=November 5, 2022 |access-date=November 5, 2022 |website=[[VirusTotal]]}}</ref> The official uninstaller "[left] pieces behind", resulting in regular pop-ups to convince users to reinstall the app.<ref name="Breen">{{cite web |last=Breen |first=Christopher |date=2017-02-14 |title=How to uninstall MacKeeper from your Mac |url=http://www.macworld.com/article/2861435/software-utilities/how-to-uninstall-mackeeper-from-your-mac.html |access-date=2017-11-11 |publisher=Macworld}}</ref> ''[[Business Insider]]'' recommended users avoid or uninstall the product.''<ref name="MaxSlaterRobins">{{cite web |author=Max Slater-Robins |title=Here's what MacKeeper is — and why you should avoid it |url=http://uk.businessinsider.com/what-is-mackeeper-and-should-you-avoid-it-2015-12 |publisher=Business Insider}}</ref>'' Both ''[[Tom's Guide]]'' and ''[[Macworld|Macworld]]'' have published [[How To (disambiguation)|how-to]] guides for deleting the software.<ref name ="Peter Cohen">{{cite web| url=http://www.imore.com/avoid-mackeeper |title=What 'MacKeeper' is and why you should avoid it |date=2015-01-21 |publisher=iMore |first=Peter |last=Cohen}}</ref><ref>{{cite web |url=http://www.tomsguide.com/us/get-rid-of-mackeeper,news-21754.html |first=Marshall |last=Honorof |date=2015-10-23 |publisher=Tom's Guide |title=How to Get Rid of MacKeeper}}</ref><ref name="Breen" />
Many antivirus programs classified MacKeeper version 3 as a [[potentially unwanted program]] or [[adware]] and prompted users to remove it.<ref>{{Cite web |last=Matthews |first=Mike |date=2018-01-14 |title=What MacKeeper is and why you should remove it from your Mac |url=https://www.imore.com/removing-mackeeper-your-mac |access-date=2022-11-06 |website=iMore |language=en}}</ref><ref>{{Cite web |last=Withers |first=Stephen |title=2018 Malware outlook: more of the same, says Sophos |url=https://itwire.com/business-it-news/security/80651-2018-malware-outlook-more-of-the-same,-says-sophos.html |access-date=2022-11-05 |website=ITwire |language=en-gb}}</ref><ref>{{Cite web |last=Reed |first=Thomas |title=PUP Friday: MacKeeper {{!}} Malwarebytes Labs |url=https://www.malwarebytes.com/blog/news/2016/08/pup-friday-mackeeper |access-date=2022-11-05 |website=Malwarebytes |language=en}}</ref><ref>{{Cite web |date=May 17, 2017 |title=MacKeeper detection results |url=https://www.virustotal.com/gui/file/70d33519281fa5ffda7e40ef4b14a4014a13268a337e7e3c67f2f34944b6b0e6/ |url-status=live |archive-url=https://archive.today/20221105142929/https://www.virustotal.com/gui/file/70d33519281fa5ffda7e40ef4b14a4014a13268a337e7e3c67f2f34944b6b0e6/ |archive-date=November 5, 2022 |access-date=November 5, 2022 |website=[[VirusTotal]]}}</ref> The official uninstaller "[left] pieces behind", resulting in regular pop-ups to convince users to reinstall the app.<ref name="Breen">{{cite web |last=Breen |first=Christopher |date=2017-02-14 |title=How to uninstall MacKeeper from your Mac |url=http://www.macworld.com/article/2861435/software-utilities/how-to-uninstall-mackeeper-from-your-mac.html |access-date=2017-11-11 |publisher=Macworld}}</ref> ''[[Business Insider]]'' recommended users avoid or uninstall the product.''<ref name="MaxSlaterRobins">{{cite web |author=Max Slater-Robins |title=Here's what MacKeeper is — and why you should avoid it |url=https://www.businessinsider.com/what-is-mackeeper-and-should-you-avoid-it-2015-12 |publisher=Business Insider}}</ref>'' Both ''[[Tom's Guide]]'' and ''[[Macworld]]'' have published [[How To (disambiguation)|how-to]] guides for deleting the software.<ref name ="Peter Cohen">{{cite web| url=http://www.imore.com/avoid-mackeeper |title=What 'MacKeeper' is and why you should avoid it |date=2015-01-21 |publisher=iMore |first=Peter |last=Cohen}}</ref><ref>{{cite web |url=http://www.tomsguide.com/us/get-rid-of-mackeeper,news-21754.html |first=Marshall |last=Honorof |date=2015-10-23 |publisher=Tom's Guide |title=How to Get Rid of MacKeeper}}</ref><ref name="Breen" />
Version 1 & 2 of the program received mixed reviews, with reviewers being divided as to the effectiveness of the software.<ref>{{cite web |title=MacKeeper 0.9.6 |url=http://www.macworld.com/article/1151454/mackeeper.html |publisher=Macworld |first=Jeffery |last=Battersby |date=24 Aug 2010 |url-status=dead |archive-url=https://web.archive.org/web/20130314030320/http://www.macworld.com/article/1151454/mackeeper.html |archive-date=2013-03-14 }}</ref><ref>{{cite web| title=MacKeeper System Maintenance Suite Review |url=http://www.maclife.com/article/reviews/mackeeper_system_maintenance_suite_review |first=Adam |last=Berenstain |date=23 September 2011 |publisher=MacLife}}</ref> Some versions of MacKeeper opened a critical security hole in customers' Macs; Kromtech later issued a fix.<ref name="11MayPCWorld">{{cite web |author=Lucian Constantin |date=May 11, 2015 |title=Controversial MacKeeper security program opens critical hole on Mac computers |url=https://www.pcworld.com/article/2921212/controversial-mackeeper-security-program-opens-critical-hole-on-mac-computers.html |access-date=October 24, 2018 |website=[[PCWorld]]}}</ref> ''[[AV-Comparatives]]'' found that MacKeeper warned of "serious" issues on a brand-new clean copy of [[macOS]], which could only be fixed by purchasing the program.<ref name="5MayPCWorld" /> This was deemed [[scareware]] by cybersecurity journalist [[Brian Krebs]].<ref>{{Cite web |last=Krebs |first=Brian |date=December 14, 2015 |title=13 Million MacKeeper Users Exposed |url=https://krebsonsecurity.com/2015/12/13-million-mackeeper-users-exposed/ |access-date=2022-11-05 |website=Krebs on Security |language=en-US}}</ref> French news outlet ''[[Le Figaro]]'' called MacKeeper a scam, and criticized its reliance on "fear".<ref name=":0">{{Cite web |last=Darmanin |first=Jules |date=December 16, 2015 |title=Les données personnelles de 13 millions d'utilisateurs de MacKeeper exposées |url=https://www.lefigaro.fr/secteur/high-tech/2015/12/16/32001-20151216ARTFIG00187-les-donnees-personnelles-de-13-millions-d-utilisateurs-de-mackeeper-exposees.php |access-date=2022-11-05 |website=[[Le Figaro]] |language=fr}}</ref><ref name="Peter Cohen" /> [[Computerworld]] described MacKeeper as "a virulent piece of software".<ref>{{cite web |last=Evans |first=Jonny |date=2018-02-14 |title=Mac: What does 'System Scan is Recommended' mean? |url=https://www.computerworld.com/article/3255625/apple-mac/mac-what-does-system-scan-is-recommended-mean.html |access-date=2018-05-30 |publisher=Computerworld}}</ref>
Version 1 & 2 of the program received mixed reviews, with reviewers being divided as to the effectiveness of the software.<ref>{{cite web |title=MacKeeper 0.9.6 |url=http://www.macworld.com/article/1151454/mackeeper.html |publisher=Macworld |first=Jeffery |last=Battersby |date=24 Aug 2010 |url-status=dead |archive-url=https://web.archive.org/web/20130314030320/http://www.macworld.com/article/1151454/mackeeper.html |archive-date=2013-03-14 }}</ref><ref>{{cite web| title=MacKeeper System Maintenance Suite Review |url=http://www.maclife.com/article/reviews/mackeeper_system_maintenance_suite_review |first=Adam |last=Berenstain |date=23 September 2011 |publisher=MacLife}}</ref> Some versions of MacKeeper opened a critical security hole in customers' Macs; Kromtech later issued a fix.<ref name="11MayPCWorld">{{cite web |author=Lucian Constantin |date=May 11, 2015 |title=Controversial MacKeeper security program opens critical hole on Mac computers |url=https://www.pcworld.com/article/2921212/controversial-mackeeper-security-program-opens-critical-hole-on-mac-computers.html |access-date=October 24, 2018 |website=[[PCWorld]]}}</ref> ''[[AV-Comparatives]]'' found that MacKeeper warned of "serious" issues on a brand-new clean copy of [[macOS]], which could only be fixed by purchasing the program.<ref name="5MayPCWorld" /> This was deemed [[scareware]] by cybersecurity journalist [[Brian Krebs]].<ref>{{Cite web |last=Krebs |first=Brian |date=December 14, 2015 |title=13 Million MacKeeper Users Exposed |url=https://krebsonsecurity.com/2015/12/13-million-mackeeper-users-exposed/ |access-date=2022-11-05 |website=Krebs on Security |language=en-US}}</ref> French news outlet ''[[Le Figaro]]'' called MacKeeper a scam, and criticized its reliance on "fear".<ref name=":0">{{Cite web |last=Darmanin |first=Jules |date=December 16, 2015 |title=Les données personnelles de 13 millions d'utilisateurs de MacKeeper exposées |url=https://www.lefigaro.fr/secteur/high-tech/2015/12/16/32001-20151216ARTFIG00187-les-donnees-personnelles-de-13-millions-d-utilisateurs-de-mackeeper-exposees.php |access-date=2022-11-05 |website=[[Le Figaro]] |language=fr}}</ref><ref name="Peter Cohen" /> [[Computerworld]] described MacKeeper as "a virulent piece of software".<ref>{{cite web |last=Evans |first=Jonny |date=2018-02-14 |title=Mac: What does 'System Scan is Recommended' mean? |url=https://www.computerworld.com/article/3255625/apple-mac/mac-what-does-system-scan-is-recommended-mean.html |access-date=2018-05-30 |publisher=Computerworld}}</ref>


MacKeeper's marketing tactics drew criticism.<ref name="cultofmac">{{cite web |last=Kahney |first=Leander |date=30 May 2012 |title=Is MacKeeper Really A Scam? |url=http://www.cultofmac.com/170522/is-mackeeper-really-a-scam/ |publisher=Cult of Mac}}</ref><ref name="5MayPCWorld" /> Zeobit was accused of employing aggressive [[pop-under ad]]s, planting [[Sockpuppet (Internet)|sockpuppet reviews]], and setting up websites to discredit its competitors.<ref name="cultofmac" /><ref>{{cite web |title=MacKeeper, a rather slimy tale |url=http://themacfeed.com/2011/06/mackeeper-a-rather-slimy-tale/ |url-status=dead |archive-url=https://web.archive.org/web/20110621031050/http:/themacfeed.com/2011/06/mackeeper-a-rather-slimy-tale |archive-date=June 21, 2011 |access-date=November 5, 2022 |website=TheMacFeed |publisher=}}</ref><ref>{{Cite web |title=Here's what MacKeeper is - and why you should avoid it |url=https://www.businessinsider.in/heres-what-mackeeper-is-and-why-you-should-avoid-it/articleshow/50191430.cms |access-date=2022-11-05 |website=Business Insider}}</ref> In 2015, PCWorld noted that MacKeeper ads were "all over the web", and that Kromtech claimed to be buying 60 million ad impressions a month. MacKeeper was in part promoted by affiliate sellers, who could earn a 50% commission for sales of the app. Some affiliates promoted MacKeeper in adware. After media criticism, Kromtech claimed it revamped its affiliate program.<ref name="5MayPCWorld" />
MacKeeper's marketing tactics drew criticism.<ref name="cultofmac">{{cite web |last=Kahney |first=Leander |date=30 May 2012 |title=Is MacKeeper Really A Scam? |url=http://www.cultofmac.com/170522/is-mackeeper-really-a-scam/ |publisher=Cult of Mac}}</ref><ref name="5MayPCWorld" /> Zeobit was accused of employing aggressive [[pop-under ad]]s, planting [[Sockpuppet (Internet)|sockpuppet reviews]], and setting up websites to discredit its competitors.<ref name="cultofmac" /><ref>{{cite web |title=MacKeeper, a rather slimy tale |url=http://themacfeed.com/2011/06/mackeeper-a-rather-slimy-tale/ |url-status=dead |archive-url=https://web.archive.org/web/20110621031050/http:/themacfeed.com/2011/06/mackeeper-a-rather-slimy-tale |archive-date=June 21, 2011 |access-date=November 5, 2022 |website=TheMacFeed |publisher=}}</ref><ref>{{Cite web |title=Here's what MacKeeper is - and why you should avoid it |url=https://www.businessinsider.in/heres-what-mackeeper-is-and-why-you-should-avoid-it/articleshow/50191430.cms |access-date=2022-11-05 |website=Business Insider}}</ref> In 2015, PCWorld noted that MacKeeper ads were "all over the web", and that Kromtech claimed to be buying 60 million ad impressions a month. MacKeeper was in part promoted by affiliate sellers, who could earn a 50% commission for sales of the app. Some affiliates promoted MacKeeper in adware. After media criticism, Kromtech claimed it revamped its affiliate program.<ref name="5MayPCWorld" />


MacKeeper's usefulness was disputed by tech media; anti-malware, secure erase, backup, encryption, and anti-theft were either built-into macOS or available for free.<ref name="5MayPCWorld" /><ref>{{Cite web |last=Hoffman |first=Chris |date=2014-03-13 |title=Does Your Mac Really Need Tools Like MacKeeper? |url=https://www.makeuseof.com/tag/mac-really-need-tools-like-mac-keeper/ |access-date=2022-11-05 |website=MakeUseOf |language=en-US}}</ref> [[Top Ten Reviews]] noted that other Mac anti-malware apps had better detection rates, resulting in a score of 7.5 out of 10.<ref>{{cite web |title=Kromtech MacKeeper Review |url=http://www.toptenreviews.com/software/security/best-mac-antivirus-software/kromtech-mackeeper-review/ |access-date=3 March 2017 |publisher=[[Purch Group]]}}</ref> A July 2017 [[AV-TEST]] assessment found MacKeeper only detected 85.9 percent of the tested malware.<ref>{{cite web |date=2017-07-05 |title=10 Antivirus Suites for MacOS Sierra Put to the Test |url=https://www.av-test.org/en/news/news-single-view/10-antivirus-suites-for-macos-sierra-put-to-the-test/ |publisher=AV-TEST}}</ref><ref>{{cite web |last=Perler |first=Luca |date=2017-07-19 |title=Die besten Virenscanner für Mac-Rechner |url=http://www.computerworld.ch/tests/software/artikel/die-besten-virenscanner-fuer-mac-rechner-72735/ |publisher=Computerworld |language=de}}</ref>
MacKeeper's usefulness was disputed by tech media; anti-malware, secure erase, backup, encryption, and anti-theft were either built-into macOS or available for free.<ref name="5MayPCWorld" /><ref>{{Cite web |last=Hoffman |first=Chris |date=2014-03-13 |title=Does Your Mac Really Need Tools Like MacKeeper? |url=https://www.makeuseof.com/tag/mac-really-need-tools-like-mac-keeper/ |access-date=2022-11-05 |website=MakeUseOf |language=en-US}}</ref> [[Top Ten Reviews]] noted that other Mac anti-malware apps had better detection rates, resulting in a score of 7.5 out of 10.<ref>{{cite web |title=Kromtech MacKeeper Review |url=http://www.toptenreviews.com/software/security/best-mac-antivirus-software/kromtech-mackeeper-review/ |access-date=3 March 2017 |publisher=[[Purch Group]]}}</ref> A July 2017 [[AV-TEST]] assessment found MacKeeper only detected 85.9 percent of the tested malware.<ref>{{cite web |date=2017-07-05 |title=10 Antivirus Suites for MacOS Sierra Put to the Test |url=https://www.av-test.org/en/news/news-single-view/10-antivirus-suites-for-macos-sierra-put-to-the-test/ |publisher=AV-TEST}}</ref><ref>{{cite web |last=Perler |first=Luca |date=2017-07-19 |title=Die besten Virenscanner für Mac-Rechner |url=http://www.computerworld.ch/tests/software/artikel/die-besten-virenscanner-fuer-mac-rechner-72735/ |publisher=Computerworld |language=de}}</ref> The app was notarized by Apple,<ref>{{Cite web |last=hoakley |date=2020-06-02 |title=Is MacKeeper bad for your Mac? |url=https://eclecticlight.co/2020/06/02/is-mackeeper-bad-for-your-mac/ |access-date=2024-12-24 |website=The Eclectic Light Company |language=en}}</ref><ref>{{Cite web |last=Sparrow |first=Mark |title=MacKeeper Can Keep An Apple Mac Secure, Fast And Lean |url=https://www.forbes.com/sites/marksparrow/2021/07/31/mackeeper-can-keep-an-apple-mac-secure-fast-and-lean/ |access-date=2024-12-24 |website=Forbes |language=en}}</ref> received [[ISO/IEC 27001|ISO 27001 certification]] and 4.7 out of 5 stars from Trustpilot.<ref>{{Cite web |last=Post |first=Guest |date=2022-01-12 |title=MacKeeper's decade-long journey to win back customer trust |url=https://www.cultofmac.com/news/mackeeper |access-date=2024-12-24 |website=Cult of Mac |language=en-US}}</ref>


=== Lawsuits ===
=== Lawsuits ===
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Kromtech also filed at least two unsuccessful [[defamation]] lawsuits against MacKeeper critics. In July 2013 Kromtech sued MacPaw, the developers of CleanMyMac, which was dismissed before the hearing.<ref>{{Cite news |last=Tennant |first=Don |date=28 May 2015 |title=MacKeeper's Tarnished Reputation Tip: Convey Your Message, or Others Will Do It for You |publisher=IT Business Edge |url=http://www.itbusinessedge.com/blogs/from-under-the-rug/mackeepers-tarnished-reputation-tip-convey-your-message-or-others-will-do-it-for-you.html |access-date=13 November 2015}}</ref> In 2014, Kromtech sued David A. Cox, who had made a video criticizing MacKeeper; the judge dismissed the case.<ref>{{cite web |date=n.d. |title=ORDER AND REASONS granting 8 Motion to Dismiss Tech TalkAmerica, LLC for Kromtech of USA, LLC v. Cox et al :: Justia Dockets & Filings |url=https://docs.justia.com/cases/federal/district-courts/louisiana/laedce/2:2014cv01550/162511/15 |access-date=13 November 2015 |publisher=Justia}}</ref> In July 2016, Kromtech sent a cease and desist letter to Luqman Wadood, a 14-year old technology reviewer who made YouTube videos critical of the app; Luqman said the videos were diplomatic.<ref>{{cite web |last=Kallelid |first=Magnus |date=23 July 2016 |title=14-åring fra Madla ble truet av amerikansk dataselskap |trans-title=14-year-old from Madla was threatened by US IT company |url=http://www.aftenbladet.no/kultur/14-aring-fra-Madla-ble-truet-av-amerikansk-dataselskap-3965721.html |url-status=dead |archive-url=https://web.archive.org/web/20160724160821/http://www.aftenbladet.no/kultur/14-aring-fra-Madla-ble-truet-av-amerikansk-dataselskap-3965721.html |archive-date=July 24, 2016 |access-date=November 5, 2022 |publisher=Stavanger Aftenblad |language=no}}</ref>
Kromtech also filed at least two unsuccessful [[defamation]] lawsuits against MacKeeper critics. In July 2013 Kromtech sued MacPaw, the developers of CleanMyMac, which was dismissed before the hearing.<ref>{{Cite news |last=Tennant |first=Don |date=28 May 2015 |title=MacKeeper's Tarnished Reputation Tip: Convey Your Message, or Others Will Do It for You |publisher=IT Business Edge |url=http://www.itbusinessedge.com/blogs/from-under-the-rug/mackeepers-tarnished-reputation-tip-convey-your-message-or-others-will-do-it-for-you.html |access-date=13 November 2015}}</ref> In 2014, Kromtech sued David A. Cox, who had made a video criticizing MacKeeper; the judge dismissed the case.<ref>{{cite web |date=n.d. |title=ORDER AND REASONS granting 8 Motion to Dismiss Tech TalkAmerica, LLC for Kromtech of USA, LLC v. Cox et al :: Justia Dockets & Filings |url=https://docs.justia.com/cases/federal/district-courts/louisiana/laedce/2:2014cv01550/162511/15 |access-date=13 November 2015 |publisher=Justia}}</ref> In July 2016, Kromtech sent a cease and desist letter to Luqman Wadood, a 14-year old technology reviewer who made YouTube videos critical of the app; Luqman said the videos were diplomatic.<ref>{{cite web |last=Kallelid |first=Magnus |date=23 July 2016 |title=14-åring fra Madla ble truet av amerikansk dataselskap |trans-title=14-year-old from Madla was threatened by US IT company |url=http://www.aftenbladet.no/kultur/14-aring-fra-Madla-ble-truet-av-amerikansk-dataselskap-3965721.html |url-status=dead |archive-url=https://web.archive.org/web/20160724160821/http://www.aftenbladet.no/kultur/14-aring-fra-Madla-ble-truet-av-amerikansk-dataselskap-3965721.html |archive-date=July 24, 2016 |access-date=November 5, 2022 |publisher=Stavanger Aftenblad |language=no}}</ref>

== Acquisition ==
⚫
In 2019, MacKeeper was acquired by a newly-founded company, Clario Tech.<ref name=":2" /> In November 2020, Clario released MacKeeper 5, which received 3.5 of 5 start reviews from TechRadar and Macworld.<ref name=":1">{{Cite web |last=Dvorak |first=Chyelle |last2=Faulds |first2=John |date=2021-05-11 |title=MacKeeper review |url=https://www.techradar.com/reviews/mackeeper-5 |access-date=2021-09-29 |website=TechRadar |language=en}}</ref><ref>{{Cite web|last=Martin|first=Keith|title=MacKeeper 5 review|url=https://www.macworld.co.uk/review/mackeeper-5-review-3804173/|access-date=2021-09-29|website=Macworld UK|language=en}}</ref> The app was certified by [[AV-TEST]].<ref>{{cite web |last=Haslam |first=Karen |date=2017-08-31 |title=Do Macs get viruses, and do Macs need antivirus software? |url=https://www.macworld.co.uk/how-to/mac-software/do-macs-get-viruses-do-macs-need-antivirus-software-3454926/ |access-date=2017-11-12 |publisher=Macworld}}</ref> The new version includes a VPN, on-demand virus scanning, a memory cleaner, and a disk cleaner.<ref name=":1" />


==See also==
==See also==

Revision as of 03:01, 28 December 2024

MacKeeper
Developer(s)Clario Tech Limited
Kromtech
Zeobit
Initial releaseOctober 1, 2010; 14 years ago (2010-10-01)
Stable release
6.7 / May 2024
Operating systemmacOS OS X El Capitan 10.11 or later
Available in18 languages[1]
List of languages
Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
TypeUtility software
LicenseProprietary commercial software
Websitemackeeper.com Edit this on Wikidata

MacKeeper is a cleanup utility for macOS. MacKeeper was developed by ZeoBIT, later acquired by Kromtech, and is currently owned by Clario Tech.

MacKeeper software is exclusively available for Mac computers, with version 5 (5.10) supporting macOS 10.11-10.12 and version 6 compatible with macOS 10.13 and later.[2]

Now MacKeeper is approved by AppEsteem,[3] and successfully passed multiple tests by AV-TEST.[4][5]

Still, MacKeeper has a troubled and litigious history under previous ownership. Zeobit settled a class action lawsuit accusing them of deceptive advertising and making false claims about MacKeeper's capabilities, and Kromtech unsuccessfully sued MacKeeper critics. Some versions are difficult to uninstall, and some versions have been flagged as undesirable by other anti-virus programs. In 2015, the personal information of 13 million users was publicly accessible on the web.

History

MacKeeper was first released in 2010 by Zeobit. From the beginning, it was positioned as a multipurpose technology for Mac users - all MacKeeper’s features were categorized as security, cleaning, optimization, and data control tools.[6] In 2012, the company updated the app to MacKeeper 2, with new features introduced, especially in security.[7] Versions 1 and 2 received mixed reviews.[8][9][10] A 2011 press release by Avira and ZeoBIT revealed that MacKeeper integrated Avira's antivirus scanning engine.[11]

In April 2013, MacKeeper was acquired by Kromtech. Kromtech was closely affiliated with Zeobit, and hired many former Kyiv-based Zeobit employees.[12] In 2015, Kromtech released MacKeeper 3,[13] the app hit 20M downloads and showcased a new Human Inside feature at CES 2015.[14] In December 2015, security researcher Chris Vickery found that MacKeeper customer data was unsecured and publicly accessible on the internet, exposing the emails, phone numbers, and other information of over 13 million MacKeeper users; Kromtech rapidly secured the customer database.[15][16] The company addressed the issue immediately.[17][18] In January 2016, MacKeeper and Chris Vickery established a partnership to deliver the best security and privacy practices together.[19][20]

With the release of MacKeeper 4 in 2018, the app was updated to be compliant with data protection standards.[21] In 2018, MacKeeper received the “Certified” status from AppEsteem.[22]

In 2019, MacKeeper was acquired by a newly-founded company, Clario Tech.[23] In November 2020, Clario released MacKeeper 5, which received 3.5 of 5 star reviews from TechRadar and Macworld.[24][25] Clario obtained ISO 27001 and AV-TEST certification for the product, as well as notarization from Apple.[26][27] The new version includes a VPN, on-demand virus scanning, a memory cleaner, and a disk cleaner.[24]

In 2022, MacKeeper 6 went live with an enhanced set of core features.[28] In March 2024, the latest version was also certified by AV-TEST and received 6/6 for its protection capabilities, 5.5/6 for its performance, and 6/6 for usability.[29]

Software

The latest MacKeeper provides a comprehensive suite of instruments for Mac cleaning, security, privacy, and optimization; users also admire its easy-to-use and intuitive interface.[30][31] It also features the Find & Fix tool for thorough Mac checkup and MacKeeper Premium Services which includes 24/7 live support.[32]

MacKeeper’s core cleaning features are represented by Safe Cleanup, Duplicates Finder and Smart Uninstaller. They respectively help detect and delete junk files, such as logs and cache, without risk of removing vital information;[33] find duplicate files, similar photos, screenshots and remove them while leaving the original files safe;[33] and delete apps correctly by removing any leftovers.[33]

The app’s optimization instruments include Memory Cleaner which cleans Mac’s RAM and allows users to control resource-intensive processes;[34] Update Tracker which helps keep Mac apps up to date;[35] and Login Items tool that allows users to manage programs launching at startup.[36]

Antivirus helps find and remove or quarantine malicious files in real-time, while Adware Cleaner is responsible for detecting and deleting adware, as well as sending instant notifications of any found adware. According to tests by SoftwareLab, MacKeeper’s antivirus software detects 97% of malware samples.[33]

The privacy features are ID Theft Guard, Private Connect, and StopAd. ID Theft Guard helps identify compromised passwords and monitor leaked data. Private Connect is a VPN that secures connections on public Wi-Fi and users’ activities from advertisers.[33] StopAd helps block ads and trackers.[33]

Releases and milestones

The beta version of the MacKeeper anti-theft software was released in April 2010, while the full first MacKeeper app was launched on October 1, 2010. In 2011, MacKeeper released its second version with an updated user interface and navigation. Later on in 2013, the MacKeeper team introduced a live chat feature as part of its customer support services. At the same time, the app gained 1M installations.

MacKeeper 3 was released in 2014 at the MacWorld conference.[37] Its main updates included a redesigned user interface, a new Memory Cleaner tool, focused on managing and freeing up RAM, 18 localizations, and updated real-time support.[37][38] In 2015, MacKeeper hit 20M downloads. At the International CES 2015, MacKeeper 3 was presented as the first software in the MacKeeper lineup that came equipped with the “Human Inside” technology.[39]

In 2018, MacKeeper’s 4th version was launched.[40] This time, developers introduced a new VPN client, ID Theft Guard tool, and StopAd instrument. Later on in 2019, MacKeeper received its first AppEsteem certification.[41]

MacKeeper 5 was released in 2020 with added real-time antivirus security as a core update.[42] At the same time, the software was notarized by Apple,[43][44] certified by AV-TEST including a 99.7% proven virus-detection rate,[45] received ISO 27001 certification and 4.7 out of 5 stars from Trustpilot. [46] In 2021, MacKeeper gained more than 60 million downloads.[47]

In 2020, MacKeeper users received the 6th version with enhanced and more secure antivirus and upgraded VPN with more server locations.[48]

Reception

Many antivirus programs classified MacKeeper version 3 as a potentially unwanted program or adware and prompted users to remove it.[49][50][51][52] The official uninstaller "[left] pieces behind", resulting in regular pop-ups to convince users to reinstall the app.[53] Business Insider recommended users avoid or uninstall the product.[54] Both Tom's Guide and Macworld have published how-to guides for deleting the software.[55][56][53] Version 1 & 2 of the program received mixed reviews, with reviewers being divided as to the effectiveness of the software.[57][58] Some versions of MacKeeper opened a critical security hole in customers' Macs; Kromtech later issued a fix.[59] AV-Comparatives found that MacKeeper warned of "serious" issues on a brand-new clean copy of macOS, which could only be fixed by purchasing the program.[12] This was deemed scareware by cybersecurity journalist Brian Krebs.[60] French news outlet Le Figaro called MacKeeper a scam, and criticized its reliance on "fear".[61][55] Computerworld described MacKeeper as "a virulent piece of software".[62]

MacKeeper's marketing tactics drew criticism.[63][12] Zeobit was accused of employing aggressive pop-under ads, planting sockpuppet reviews, and setting up websites to discredit its competitors.[63][64][65] In 2015, PCWorld noted that MacKeeper ads were "all over the web", and that Kromtech claimed to be buying 60 million ad impressions a month. MacKeeper was in part promoted by affiliate sellers, who could earn a 50% commission for sales of the app. Some affiliates promoted MacKeeper in adware. After media criticism, Kromtech claimed it revamped its affiliate program.[12]

MacKeeper's usefulness was disputed by tech media; anti-malware, secure erase, backup, encryption, and anti-theft were either built-into macOS or available for free.[12][66] Top Ten Reviews noted that other Mac anti-malware apps had better detection rates, resulting in a score of 7.5 out of 10.[67] A July 2017 AV-TEST assessment found MacKeeper only detected 85.9 percent of the tested malware.[68][69] The app was notarized by Apple,[70][71] received ISO 27001 certification and 4.7 out of 5 stars from Trustpilot.[72]

Lawsuits

In January 2014, a class action lawsuit was filed against Zeobit in Illinois.[73] The lawsuit alleged that "neither the free trial nor the full registered versions of MacKeeper performed any credible diagnostic testing" and reported that a consumer's Mac was in need of repair and was at-risk due to harmful error.[73] In May 2014 a lawsuit was filed against Zeobit in Pennsylvania, alleging that MacKeeper fakes security problems to deceive victims into paying for unneeded fixes.[74][12] On 10 August 2015, Zeobit settled the lawsuit for US$2 million.[75] Customers who bought MacKeeper before 8 July 2015 could apply to get a refund.[76][77]

Kromtech also filed at least two unsuccessful defamation lawsuits against MacKeeper critics. In July 2013 Kromtech sued MacPaw, the developers of CleanMyMac, which was dismissed before the hearing.[78] In 2014, Kromtech sued David A. Cox, who had made a video criticizing MacKeeper; the judge dismissed the case.[79] In July 2016, Kromtech sent a cease and desist letter to Luqman Wadood, a 14-year old technology reviewer who made YouTube videos critical of the app; Luqman said the videos were diplomatic.[80]

See also

References

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  4. ^ "MacKeeper Review (2024): Is it Secure Enough?". Cybernews. 2022-08-03. Retrieved 2024-12-24.
  5. ^ "Test Clario MacKeeper 6.6 for MacOS Sonoma (245105)". www.av-test.org. Retrieved 2024-12-24.
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  7. ^ "Zeobit LLC Releases a New Version of MacKeeper at the MacWorld | iWorld 2012 Expo". web.archive.org. 2014-03-07. Retrieved 2024-12-24.
  8. ^ Battersby, Jeffery (24 Aug 2010). "MacKeeper 0.9.6". Macworld. Archived from the original on 2013-03-14.
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  71. ^ Sparrow, Mark. "MacKeeper Can Keep An Apple Mac Secure, Fast And Lean". Forbes. Retrieved 2024-12-24.
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  73. ^ a b Bouboushian, Jack (January 21, 2014). "Class Says 'MacKeeper; Software is Junkware". Courthouse News Service.
  74. ^ Lord, Rich. "Pennsylvania woman sues company that promises computer security". Pittsburgh Post-Gazette. Retrieved 12 May 2014.
  75. ^ Clover, Juli. "Customers Who Bought MacKeeper Can Get a Refund Under New Settlement". Retrieved 2015-08-10.
  76. ^ "Yencha v. ZeoBIT LLC Class Action Settlement". Yencha v. ZeoBIT LLC. 7 August 2015. Retrieved 10 August 2015.
  77. ^ Jeremy Kirk (27 May 2015). "Ads for MacKeeper refunds will run on Facebook". Computerworld(IDG).
  78. ^ Tennant, Don (28 May 2015). "MacKeeper's Tarnished Reputation Tip: Convey Your Message, or Others Will Do It for You". IT Business Edge. Retrieved 13 November 2015.
  79. ^ "ORDER AND REASONS granting 8 Motion to Dismiss Tech TalkAmerica, LLC for Kromtech of USA, LLC v. Cox et al :: Justia Dockets & Filings". Justia. n.d. Retrieved 13 November 2015.
  80. ^ Kallelid, Magnus (23 July 2016). "14-åring fra Madla ble truet av amerikansk dataselskap" [14-year-old from Madla was threatened by US IT company] (in Norwegian). Stavanger Aftenblad. Archived from the original on July 24, 2016. Retrieved November 5, 2022.
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