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industry = [[Telecommunications]] |
industry = [[Telecommunications]] |
products = VBVoice |
products = VBVoice |
homepage = [http://www.pronexus.com www.Pronexus.com]
homepage =
}}
}}


'''Pronexus''' is a software company based in [[Ottawa, ontario|Ottawa, Ontario]], founded in 1994.<ref name="vbsalt">{{cite web |url=http://www.marketwire.com/press-release/Pronexus-Inc-542751.html |title=Pronexus VBSALT'TM' 1.2 Delivers Interoperability with New Telephony Interface Managers from Brooktrout and Intel|publisher=[[Marketwire]]|accessdate=2009-08-27|date=May 24, 2005}}</ref> The company produces voice application and [[Interactive Voice Response]] tools that developers can use to integrate voice/speech technology with business systems. Pronexus employs a diverse team with qualifications in telephony and speech.<ref name="experts">{{cite web |url=https://technet.microsoft.com/en-us/library/bb684483.aspx|title=Problems with Disconnect-Call Notification on Analog Cards|quote= "Ian Rae is a Senior Software Architect at Pronexus Inc., a Microsoft Speech Partner and expert in telephony and speech with over 3,500 clients worldwide."|accessdate=2009-08-28|date=December 18, 2004}}</ref> The company is most notable for its development of the VBVoice, a [[rapid application development]] (RAD) [[Interactive Voice Response]] (IVR) toolkit for [[telephony]] and speech inside [[Microsoft Visual Studio]].NET.<ref name="businesswire">{{cite press release |url=http://www.accessmylibrary.com/coms2/summary_0286-18515223_ITM |title=Pronexus Continues to Innovate, Delivers VBVoice 5.3: Unparalleled Performance & Scalability for IVR & Telephony Development in High Density Environments|publisher=[[Business Wire]] (AccessMyLibrary)|accessdate=2009-08-27|date=January 4, 2005}}{{Dead link|date=January 2019}}</ref> First introduced in 1994, VBVoice includes a graphical user interface ([[GUI]]) for call flow and call control. Many IVR applications can be created with the toolkit, including auto attendants, outbound IVRs, [[predictive dialers]], and self-service IVRs.<ref name="casestudies">{{cite web|url=http://pronexus.com/english/view.asp?x=171|title=Pronexus Case Studies|accessdate=2009-08-28|date=October 19, 2006|archive-url=https://web.archive.org/web/20090917105357/http://www.pronexus.com/english/View.asp?x=171|archive-date=September 17, 2009|url-status=dead|df=mdy-all}}</ref>
'''Pronexus''' is a software company established in 1994 and located in [[Ottawa, ontario|Ottawa, Ontario]].<ref name="vbsalt">{{cite web |url=http://www.marketwire.com/press-release/Pronexus-Inc-542751.html |title=Pronexus VBSALT'TM' 1.2 Delivers Interoperability with New Telephony Interface Managers from Brooktrout and Intel|publisher=[[Marketwire]]|accessdate=2009-08-27|date=May 24, 2005}}</ref> They specialise in producing tools for voice applications and [[Interactive Voice Response|Interactive Voice Response (IVR)]] for use in integrating [[Speech technology|voice/speech technology]] in business systems. The company is known for its development of VBVoice, which is a [[rapid application development]] (RAD) [[Interactive Voice Response]] ([[IVR]]) toolkit for [[telephony]] and [[speech]] for use in [[Microsoft Visual Studio]].<ref name="businesswire">{{cite press release |url=http://www.accessmylibrary.com/coms2/summary_0286-18515223_ITM |title=Pronexus Continues to Innovate, Delivers VBVoice 5.3: Unparalleled Performance & Scalability for IVR & Telephony Development in High Density Environments|publisher=[[Business Wire]] (AccessMyLibrary)|accessdate=2009-08-27|date=January 4, 2005}}{{Dead link|date=January 2019}}</ref> First introduced in 1994, VBVoice includes a graphical user interface ([[GUI]]) for call flow and call control. The VBVoice toolkit allows for creation of various [[Interactive voice response|IVR]] applications, such as [[Automated attendant|auto attendants]], outbound [[Interactive voice response|IVRs]], [[predictive dialers]], and self-service [[Interactive voice response|IVRs]].<ref name="casestudies">{{cite web|url=http://pronexus.com/english/view.asp?x=171|title=Pronexus Case Studies|accessdate=2009-08-28|date=October 19, 2006|archive-url=https://web.archive.org/web/20090917105357/http://www.pronexus.com/english/View.asp?x=171|archive-date=September 17, 2009|url-status=dead|df=mdy-all}}</ref>


== History ==
== History ==
'''2020'''
'''2020'''


* ProNexus LLC joined the Oracle NetSuite Solution Provider Program<ref>{{Cite web|last=|first=|date=1 May 2020|title=ProNexus Joins NetSuite Solution Provider Program|url=https://www.prnewswire.com/news-releases/pronexus-joins-netsuite-solution-provider-program-301051142.html|access-date=4 September 2020|website=Cision PR Newswire}}</ref>
* ProNexus LLC. joined the [[NetSuite|Oracle NetSuite]] Solution Provider Program<ref>{{Cite web|last=|first=|date=1 May 2020|title=ProNexus Joins NetSuite Solution Provider Program|url=https://www.prnewswire.com/news-releases/pronexus-joins-netsuite-solution-provider-program-301051142.html|access-date=4 September 2020|website=Cision PR Newswire}}</ref>


'''2010'''
'''2010'''
*Pronexus releases [https://web.archive.org/web/20100911042137/http://pronexus.com/index.php/software/vbvoice-7/ VBVoice 7]
*Pronexus releases VBVoice 7
*Pronexus launches [https://web.archive.org/web/20100806170650/http://pronexus.com/index.php/global-solutions-locator/ IVR solutions locator]
*Pronexus launches IVR solutions locator
*Pronexus achieves Microsoft Gold Certified Partner status
*Pronexus achieves Microsoft Gold Certified Partner status
*Pronexus partners with distributor Bludis
*Pronexus partners with distributor Bludis


'''2009'''
'''2009'''
⚫
*Pronexus opens Competency Center in [[Mumbai|Mumbai, India]] under joint operating agreement with [[Techtree IT]]
*Pronexus celebrates 15th anniversary in business
⚫
*Pronexus opens Compentency Center in [[Mumbai|Mumbai, India]] under joint operating agreement with [[Techtree IT]]
*Pronexus wins its 14th Product of the Year award for VBVoice
*Pronexus wins its 14th Product of the Year award for VBVoice
*VBVoice 5.6 IVR Development Application voted "Best Development Tool" at World's Communication Conference – ITEXPO EAST 2009 <ref name="ITEXPO">{{cite news |url=https://www.reuters.com/article/pressRelease/idUS149668+04-Mar-2009+PRN20090304|archive-url=https://archive.today/20130201070842/http://www.reuters.com/article/pressRelease/idUS149668+04-Mar-2009+PRN20090304|url-status=dead|archive-date=February 1, 2013|title=Pronexus VBVoice Awarded "Best of Show" at World's Communication Conference news release|accessdate=2009-09-11|date=April 23, 2009 | work=Reuters}}</ref>
*VBVoice 5.6 IVR Development Application voted "Best Development Tool" at World's Communication Conference – ITEXPO EAST 2009 <ref name="ITEXPO">{{cite news |url=https://www.reuters.com/article/pressRelease/idUS149668+04-Mar-2009+PRN20090304|archive-url=https://archive.today/20130201070842/http://www.reuters.com/article/pressRelease/idUS149668+04-Mar-2009+PRN20090304|url-status=dead|archive-date=February 1, 2013|title=Pronexus VBVoice Awarded "Best of Show" at World's Communication Conference news release|accessdate=2009-09-11|date=April 23, 2009 | work=Reuters}}</ref>


'''2007'''
'''2007'''
*Pronexus introduces a Japanese version of its award-winning Interactive Voice Response (IVR) toolkit VBVoice<ref name="Japenese">{{cite news |url=http://www.accessmylibrary.com/coms2/summary_0286-31248883_ITM|title=Japanese version of VBVoice 5.5 introduced by Pronexus.
*Pronexus introduces a Japanese version of its Interactive Voice Response (IVR) toolkit VBVoice<ref name="Japenese">{{cite news |url=http://www.accessmylibrary.com/coms2/summary_0286-31248883_ITM|title=Japanese version of VBVoice 5.5 introduced by Pronexus.
|accessdate=2009-08-28|date=June 12, 2007 | work=Worldwide Computer Products News}}</ref>
|accessdate=2009-08-28|date=June 12, 2007 | work=Worldwide Computer Products News}}</ref>
'''2004'''
'''2004'''
Line 52: Line 51:
*VBVoice awarded 1st Computer Telephony Product of the Year<ref name="computer telephony product of the year award">{{cite web |url=http://cmsc-solutions.com/products/02Active_Voice|title=CMS Communications, Inc. - Products, Active Voice|accessdate=2009-08-28}} {{Dead link|date=October 2010|bot=H3llBot}}</ref>
*VBVoice awarded 1st Computer Telephony Product of the Year<ref name="computer telephony product of the year award">{{cite web |url=http://cmsc-solutions.com/products/02Active_Voice|title=CMS Communications, Inc. - Products, Active Voice|accessdate=2009-08-28}} {{Dead link|date=October 2010|bot=H3llBot}}</ref>
'''1994'''
'''1994'''
*Pronexus is incorporated and VBVoice is launched, Microsoft an early adopter.
*Pronexus is incorporated and VBVoice is launched, [[Microsoft]] an early adopter{{citation needed|date=January 2024}}
'''1993'''
'''1993'''
*Ian Bowles, founder of Pronexus, starts programming VBVoice<ref name="Ian">{{cite book |url=https://books.google.com/books?id=cUYk0ZhOxpEC&q=VBVoice+%2BIan+Bowles&pg=PA507|title=Computer telephony encyclopedia - Google Books|isbn=9781578200450|accessdate=2009-08-28|last1=Grigonis|first1=Richard|date=8 January 2000}}</ref>
*Ian Bowles, founder of Pronexus, starts programming VBVoice<ref name="Ian">{{cite book |url=https://books.google.com/books?id=cUYk0ZhOxpEC&q=VBVoice+%2BIan+Bowles&pg=PA507|title=Computer telephony encyclopedia - Google Books|isbn=9781578200450|accessdate=2009-08-28|last1=Grigonis|first1=Richard|date=8 January 2000}}</ref>
Line 58: Line 57:
== References ==
== References ==
{{Reflist}}
{{Reflist}}

== External links ==
* {{Official website|http://www.pronexus.com|Pronexus' official website}}


[[Category:Companies based in Ottawa]]
[[Category:Companies based in Ottawa]]

Latest revision as of 15:31, 9 August 2024

Pronexus Inc.
Company typePrivately Held
IndustryTelecommunications
Founded1994
HeadquartersOttawa, Ontario, Canada
Key people
CEO: Gary Hannah
ProductsVBVoice

Pronexus is a software company established in 1994 and located in Ottawa, Ontario.[1] They specialise in producing tools for voice applications and Interactive Voice Response (IVR) for use in integrating voice/speech technology in business systems. The company is known for its development of VBVoice, which is a rapid application development (RAD) Interactive Voice Response (IVR) toolkit for telephony and speech for use in Microsoft Visual Studio.[2] First introduced in 1994, VBVoice includes a graphical user interface (GUI) for call flow and call control. The VBVoice toolkit allows for creation of various IVR applications, such as auto attendants, outbound IVRs, predictive dialers, and self-service IVRs.[3]

History

[edit]

2020

2010

  • Pronexus releases VBVoice 7
  • Pronexus launches IVR solutions locator
  • Pronexus achieves Microsoft Gold Certified Partner status
  • Pronexus partners with distributor Bludis

2009

  • Pronexus opens Competency Center in Mumbai, India under joint operating agreement with Techtree IT
  • Pronexus wins its 14th Product of the Year award for VBVoice
  • VBVoice 5.6 IVR Development Application voted "Best Development Tool" at World's Communication Conference – ITEXPO EAST 2009 [5]

2007

  • Pronexus introduces a Japanese version of its Interactive Voice Response (IVR) toolkit VBVoice[6]

2004

  • Pronexus awarded "Innovation Award of Excellence - Exporting"[7]

2003

  • Gary T. Hannah named a recipient of the 'Forty under 40' Award[8]

2001

  • Gary T. Hannah and employees acquire Pronexus ownership, making it a 100% private, Canadian corporation[8]

2000

  • Active Voice takes 100% interest in Pronexus, making it a wholly owned subsidiary of Active Voice[9]
  • Gary T. Hannah is named president and CEO of Pronexus[10]
  • Pronexus announces partnership with Nuance Communications

1997

  • Active Voice acquires 51% shares in Pronexus[11]

1996

  • VBVoice awarded 1st Computer Telephony Product of the Year[12]

1994

1993

  • Ian Bowles, founder of Pronexus, starts programming VBVoice[13]

References

[edit]
  1. ^ "Pronexus VBSALT'TM' 1.2 Delivers Interoperability with New Telephony Interface Managers from Brooktrout and Intel". Marketwire. May 24, 2005. Retrieved 2009-08-27.
  2. ^ "Pronexus Continues to Innovate, Delivers VBVoice 5.3: Unparalleled Performance & Scalability for IVR & Telephony Development in High Density Environments" (Press release). Business Wire (AccessMyLibrary). January 4, 2005. Retrieved 2009-08-27.[dead link‍]
  3. ^ "Pronexus Case Studies". October 19, 2006. Archived from the original on September 17, 2009. Retrieved August 28, 2009.
  4. ^ "ProNexus Joins NetSuite Solution Provider Program". Cision PR Newswire. 1 May 2020. Retrieved 4 September 2020.
  5. ^ "Pronexus VBVoice Awarded "Best of Show" at World's Communication Conference news release". Reuters. April 23, 2009. Archived from the original on February 1, 2013. Retrieved 2009-09-11.
  6. ^ "Japanese version of VBVoice 5.5 introduced by Pronexus". Worldwide Computer Products News. June 12, 2007. Retrieved 2009-08-28.
  7. ^ "Pronexus Awarded 2004 Canadian Innovation of the Year by CATAAlliance and National Research Council". April 29, 2004. Archived from the original on July 16, 2011. Retrieved August 28, 2009.
  8. ^ a b "OCRI - Board of Directors Bio - Gary Hannah". Archived from the original on May 17, 2007. Retrieved 2009-08-28.
  9. ^ "Active Voice Corporation, Form 10-Q, Quarterly Report, Filing Date Nov 14, 2000". secdatabase.com. Retrieved May 14, 2018.
  10. ^ "TMC - People & Places". August 8, 2000. Retrieved 2009-08-28.
  11. ^ "UNITED STATES SECURITIES AND EXCHANGE COMMISSION - Active Voice Corporation". Archived from the original on 2011-07-10. Retrieved 2009-08-28.
  12. ^ "CMS Communications, Inc. - Products, Active Voice". Retrieved 2009-08-28. [dead link‍]
  13. ^ Grigonis, Richard (8 January 2000). Computer telephony encyclopedia - Google Books. ISBN 9781578200450. Retrieved 2009-08-28.
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