Busy signal: Difference between revisions

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See also: * Special information tone, e.g. "all network circuits busy"
m avoid unnec redirect. tag engvar.
 
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{{Short description|Type of call-progress tone}}
{{other uses}}
{{Use American English|date=September 2024}}
 
{{listen
|filename=NorthAmericanBusySignal.ogg
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|title5=Example of a United Kingdom busy signal
|description5=Listen to a busy signal from the United Kingdom.}}
 
A '''busy signal''' (or '''busy tone''' or '''engaged tone''') in [[telephony]] is an audible [[call-progress tone]] or audible [[SignallingSignaling (telecommunicationtelecommunications)|signal]] to the [[calling party]] that indicates failure to complete the requested [[Telecommunication circuit|connection]] of that particular [[telephone call]].
 
The busy signal has become less common in the past few decades due to the prevalence of [[call waiting]] and [[voicemail]].
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Countries have different signaling tones that act as busy signals, in most cases consisting of a tone with equal on/off periods at a rate of between 60 and 120 interruptions per minute (i.p.m.).
 
In [[North America]], the [[Precise Tone Plan]] used today employs two tones of 480 and 620 [[Hertz|Hz]] at an amplitude of -24 dBm with a 0.5 [[second|s]] on/off cadence. Prior to the adoption of the PreciseTone system, the busy signal generally had the same frequency as the [[dial tone]]. Until frequencies began to be standardized in the 1960s, telephone signals varied from telephone exchange to exchange.
 
The [[ETSI|European Telecommunications Standards Institute]] (ETSI) recommendation<!-- meaning 'ETSI guide', as opposed to an ETSI standard --> for busy tone is a 425&nbsp;Hz tone at -20[[dBm]] in a 0.5&nbsp;s on/off cadence. This sequence was already in use in Portugal, Spain, The Netherlands, (West-)Germany, Italy, Greece, Switzerland, Lichtenstein, Iceland, Norway, Andorra, Monaco, San Marino, and Vatican City prior to publication of the ETSI recommendation.
 
{{br}}The ETSI recommendation is now followed by all countries of the European Union. Historical oddities within the EU are:
* [[Republic of Ireland|Ireland]] follows theThe ETSI recommendation foris thenow busyfollowed tone,by butall thecountries ringback tone isof the sameEuropean asUnion. thatHistorical usedoddities inwithin the [[UnitedEU Kingdom|UK]].are:
 
* [[Republic of Ireland|Ireland]] follows the ETSI recommendation for the busy tone, but the ringback tone is the same as that used in the UK.
* A few networks in France continue to use a 440&nbsp;Hz/0.5&nbsp;s sequence in place of the ETSI recommended 425&nbsp;Hz/0.5&nbsp;s sequence, but this is gradually being replaced.
The ETSI recommendation is also the default (i.e. non-localized) busy tone generated by mobile phones that follow the [[3GPP|GSM & 3GPP family of standards]].
{{br}}The ETSI recommendation is also followed by some [[ISDN]] equipment and [[Business telephone system|PBX/office systems]] found outside Europe.
{{br}}Most countries of the former Soviet Union, including Russia, are not members of the ETSI. These former Soviet republics employ a 425&nbsp;Hz busy tone with a 0.4&nbsp;s on/off cadence.
 
{{br}}The ETSI recommendation is also followed by some [[ISDN]] equipment and [[Business telephone system|PBX/office systems]] found outside Europe.
In the [[United Kingdom]], the busy tone is a single 400&nbsp;Hz tone with equal 0.4&nbsp;s (technically: 0.375&nbsp;s) on/off periods. This was the case even when the UK was still part of the EU. The current 400&nbsp;Hz/375ms tone was adopted in the mid to late 1960s and replaced the older busy tone, which was the same 400&nbsp;Hz signal but at half the interruption rate (i.e. 0.75&nbsp;s on, 0.75&nbsp;s off).
 
{{br}}Most countries of the former Soviet Union, including Russia, are not members of the ETSI. These former Soviet republics employ a 425&nbsp;Hz busy tone with a 0.4&nbsp;s on/off cadence.
 
In the [[United Kingdom]], the busy tone is a single 400&nbsp;Hz tone with equal 0.4&nbsp;s (technically: 0.375&nbsp;s) on/off periods. This was the case even when the UK was still part of the EU. The current 400&nbsp;Hz/375ms tone was adopted in the mid -to -late 1960s and replaced the older busy tone, which was the same 400&nbsp;Hz signal but at half the interruptionpulse rate (i.e.duration, 0.75&nbsp;s on, 0.75&nbsp;s off).
 
== See also ==