Bob is COO and co-founder of Mariner and a co-founder of East Valley. Prior to joining the Mariner team, Bob held a variety of senior positions with NBTel and Aliant Telecom, including VP, Broadband Engineering, VP, Engineering and VP, Technical Solutions and Support.
Bob was instrumental in establishing NBTel as the first Canadian telephone company to provide internet service, and he led the technology strategy to deliver a widely respected contact centre program which delivered over 10,000 seats of agent technology to world-leading contact centre operators, including Fortune 500 clients.
His educational background includes a Diploma in Communications Electronics, and numerous advanced technology management, product development and leadership studies. In addition to his work with Mariner and East Valley, Bob serves as a volunteer mentor with the Wallace McCain Institute, Propel ICT, and the UNBSJ MBA program.