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- columnJanuary 2025
Give Engineers Problems, Not Solutions: A simple strategy to improve solutions and boost morale
Queue (QUEUE), Volume 22, Issue 6Pages: 50, Pages 13–17https://doi.org/10.1145/3711674This technique is about providing the "why" instead of the "how." Instead of dictating specific solutions, present the problem and desired outcome, and let your team figure out how to solve it. This fosters creativity, shared ownership, and collaborative ...
- columnJanuary 2025
The Drunken Plagiarists: Working with Co-pilots
Queue (QUEUE), Volume 22, Issue 6Pages: 30, Pages 18–22https://doi.org/10.1145/3711675Before trying to use these tools, you need to understand what they do, at least on the surface, since even their creators freely admit they do not understand how they work deep down in the bowels of all the statistics and text that have been scraped from ...
- research-articleNovember 2024
Accessibility Considerations for Mobile Applications: How the Bloomberg Connects app supports accessibility in the product and process
Queue (QUEUE), Volume 22, Issue 5Pages: 40, Pages 41–59https://doi.org/10.1145/3704628Considering accessibility is essential when creating mobile applications to ensure they are usable and enjoyable for as broad an audience as possible. Mobile accessibility has unique considerations compared with desktop experiences, but it provides ...
- research-articleDecember 2024
You Don't Know Jack About AI: And ChatGPT probably doesn't either
Queue (QUEUE), Volume 22, Issue 5Pages: 70, Pages 103–116https://doi.org/10.1145/3703128For a long time, it was hard to pin down what exactly AI was. A few years back, such discussions would devolve into hours-long sessions of sketching out Venn diagrams and trying to map out the different subfields of AI. Fast-forward to 2024, and we all ...
- research-articleNovember 2024
Driving Organizational Accessibility: People often ask about the secret sauce behind Microsoft's approach to accessibility and inclusion. It's simple: We run it like a business.
Queue (QUEUE), Volume 22, Issue 5Pages: 60, Pages 86–102https://doi.org/10.1145/3704638In this article we'll explore how Microsoft drives accessibility throughout its organization and we'll look closely at essential frameworks and practices that promote an inclusive culture. Through examining aspects like awareness building, strategic ...
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- research-articleNovember 2024
Design Systems Are Accessibility Delivery Vehicles: Making accessibility support for applications scalable, productive, and consistent
Queue (QUEUE), Volume 22, Issue 5Pages: 50, Pages 73–85https://doi.org/10.1145/3704443Design systems are infrastructure built for consumers—the designers and developers—working on applications. A successful one allows consumers in an organization to quickly scale design and development across applications, increase productivity, and ...
- research-articleNovember 2024
System-class Accessibility: The architectural support for making a whole system usable by people with disabilities
Queue (QUEUE), Volume 22, Issue 5Pages: 30, Pages 28–39https://doi.org/10.1145/3704627This article illustrates system-class accessibility with our work enabling iPhones to be used nonvisually using the VoiceOver screen reader. We reimagined touchscreen input for nonvisual use, introducing new gestures suitable for control of a screen ...
- research-articleNovember 2024
The State of Digital Accessibility
Queue (QUEUE), Volume 22, Issue 5Pages: 20, Pages 60–72https://doi.org/10.1145/3704442If you are new to digital accessibility, and even if you are not, it can be difficult to stay abreast of the big picture, and the tech industry moves fast. So, we asked a team of experts to bring us up to speed. Not only do they have day jobs that ...
- research-articleNovember 2024
It's Time to Make Software Accessible: Here's how, from OS to organization
Queue (QUEUE), Volume 22, Issue 5Pages: 10, Pages 19–27https://doi.org/10.1145/3704441The articles that constitute this special issue on accessibility show that, regardless of whether you work on the back end, front end, design, or are part of an organization's leadership, there are steps you can take to make progress. Before we get to ...
- articleSeptember 2024
Program Merge: What's Deep Learning Got to Do with It?: A discussion with Shuvendu Lahiri, Alexey Svyatkovskiy, Christian Bird, Erik Meijer and Terry Coatta
Queue (QUEUE), Volume 22, Issue 4Pages: 50, Pages 101–119https://doi.org/10.1145/3688155If you regularly work with open-source code or produce software for a large organization, you're already familiar with many of the challenges posed by collaborative programming at scale. Some of the most vexing of these tend to surface as a consequence ...
- research-articleSeptember 2024
Assessing IT Project Success: Perception vs. Reality: We would not be in the digital age if it were not for the recurrent success of IT projects.
Queue (QUEUE), Volume 22, Issue 4Pages: 30, Pages 34–53https://doi.org/10.1145/3687999This study has significant implications for practice, research, and education by providing new insights into IT project success. It expands the body of knowledge on project management by reporting project success (and not exclusively project management ...
- columnJuly 2024
Working Models for Tackling Tech Debt: Understand the options to tailor an approach that suits your needs
Queue (QUEUE), Volume 22, Issue 3Pages: 30, Pages 5–13https://doi.org/10.1145/3674114Remember that not all debt is bad, and sometimes, in fact, strategic tech debt can even be used as a valuable tool to achieve certain business goals?just as financial debt can be taken on to obtain capital that can be invested in other profitable ...
- columnNovember 2023
Dear Diary: On keeping a laboratory notebook
Queue (QUEUE), Volume 21, Issue 5Pages: 50, Pages 22–28https://doi.org/10.1145/3631181While a debug log is helpful, it's not the same thing as a laboratory notebook. If more computer scientists acted like scientists, we wouldn't have to fight over whether computing is an art or a science.
- columnNovember 2023
Software Managers' Guide to Operational Excellence: The secret to being a great engineering leader? Setting up the right checks and balances.
Queue (QUEUE), Volume 21, Issue 5Pages: 30, Pages 5–12https://doi.org/10.1145/3631176Software engineering managers (or any senior technical leaders) have many responsibilities: the care and feeding of the team, delivering on business outcomes, and keeping the product/system/application up and running and in good order. Each of these ...
- research-articleNovember 2023
Low-code Development Productivity: "Is winter coming" for code-based technologies?
Queue (QUEUE), Volume 21, Issue 5Pages: 40, Pages 87–107https://doi.org/10.1145/3631183This article aims to provide new insights on the subject by presenting the results of laboratory experiments carried out with code-based, low-code, and extreme low-code technologies to study differences in productivity. Low-code technologies have clearly ...
- research-articleNovember 2023
Use Cases are Essential: Use cases provide a proven method to capture and explain the requirements of a system in a concise and easily understood format.
Queue (QUEUE), Volume 21, Issue 5Pages: 20, Pages 66–86https://doi.org/10.1145/3631182While the software industry is a fast-paced and exciting world in which new tools, technologies, and techniques are constantly being developed to serve business and society, it is also forgetful. In its haste for fast-forward motion, it is subject to the ...
- columnJuly 2023
Don't "Think of the Internet!": No human right is absolute.
Queue (QUEUE), Volume 21, Issue 3Pages: 40, Pages 17–22https://doi.org/10.1145/3606023I cannot help but notice few women subscribe to absolutist views of electronic privacy and anonymity. Can it be that only people who play life on the easiest setting find unrestricted privacy and anonymity a great idea?
- columnJune 2023
Managing Hybrid Teams: The combination of on-site and remote workers takes extra effort from team leaders.
Queue (QUEUE), Volume 21, Issue 3Pages: 20, Pages 5–16https://doi.org/10.1145/3606015After three years of working remotely, many companies are asking their people to return to the office. Not everyone is coming back, however. With some people in the office and some still working from home, leaders must get this transition to hybrid work ...
- columnJuly 2023
Security Mismatch: Security must be a business enabler, not a hinderer.
Queue (QUEUE), Volume 21, Issue 3Pages: 30, Pages 23–28https://doi.org/10.1145/3606028Information security teams that say 'no' need to change. Hiding behind a moat makes repelling attacks easy, but bridges allow you to replenish supplies and foster relationships with customers? castles. Remember, a security team's role is to empower their ...
- research-articleMay 2023
DevEx: What Actually Drives Productivity: The developer-centric approach to measuring and improving productivity
Queue (QUEUE), Volume 21, Issue 2Pages: 20, Pages 35–53https://doi.org/10.1145/3595878Developer experience focuses on the lived experience of developers and the points of friction they encounter in their everyday work. In addition to improving productivity, DevEx drives business performance through increased efficiency, product quality, ...