Even though today’s videoconferencing systems are often very useful, these systems do not provide support for one of the most important aspects of in-person meetings: the ad hoc, private conversations that happen before, after, and during the breaks of ...

In hybrid meetings, multiple co-located participants communicate with remote participants through video. But video communication inhibits non-verbal cues, and this often causes remote participants to feel excluded. To address this issue, we built ...

People have scientific questions and folk theories; yet most lack the expertise to investigate them. How might people transform their questions into experiments that inform both science and their lives? This paper demonstrates how online volunteers can ...

The amount of autonomy in software engineering tools is increasing as developers build increasingly complex systems. We study factors influencing software engineers’ trust in an autonomous tool situated in a high stakes workplace, because research in ...

Crowdsourcing is a new value creation business model. Annual revenue of the Chinese market alone is hundreds of millions of dollars, yet few studies have focused on the practices of the Chinese crowdsourcing workforce, and those that do mainly focus on ...

User Interface (UI) mockups are commonly used as shared context during interface development collaboration. In practice, UI designers often use screenshots and sketches to create mockups of desired UI behaviors for communication. However, in the later ...

When schools and families form a good partnership, children benefit. With the recent flourishing of communication apps, families and schools in China have shifted their primary communication channels to chat groups hosted on popular instant-messenger(IM)...

A jury of one’s peers is a prominent way to adjudicate disputes and is increasingly used in participatory governance online. The fairness of this approach rests on the assumption that juries are consistent: that the same jury would hand down similar ...

Facilitation, or the craft and use of specific tools, methods, and practices to influence the way groups gather and converse to reach a goal, requires the nuanced craft of a facilitator to guide complex conversations. Online gathering spaces are often ...

Search and rescue (SAR), a disaster response activity performed to locate and save victims, primarily involves collective sensemaking and planning. SAR responders learn to search and navigate the environment, process information about buildings, and ...

Virtual meetings are critical for remote work because of the need for synchronous collaboration in the absence of in-person interactions. In-meeting multitasking is closely linked to people’s productivity and wellbeing. However, we currently have ...