Companies are experimenting with putting teams into warrooms, hoping for some productivity enhancement. We conducted a field study of six such teams, tracking their activity, attitudes, use of technology and productivity. Teams in these warrooms ...

Open-source software, usually created by volunteer programmers dispersed worldwide, now competes with that developed by software firms. This achievement is particularly impressive as open-source programmers rarely meet. They rely heavily on electronic ...

Collaborations over distance must contend with the loss of the rich, subtle interactions that co-located teams use to coordinate their work. Previous research has suggested that one consequence of this loss is that cross-site work will take longer than ...

Digital web-accessible annotations are a compelling medium for personal comments and shared discussions around documents. Only recently supported by widely used products, "in-context" digital annotation is a relatively unexamined phenomenon. This paper ...

A quantitative research experiment was used to examine whether a group's computer-mediated decision-making could be improved by providing a scripted structure to the groups text chat discussion. The study compared a regular chat discussion to a scripted ...

In the past, most collaboration support systems have focused on either automating fixed work processes or simply supporting communication in ad-hoc processes. This results in systems that are usually inflexible and difficult to change or that provide no ...

This paper presents an analysis of written and electronic records that document the collaborative process of packing museum artifacts in preparation for a move. The majority of data recorded detailed the process of packing, while only a small amount of ...

In this paper, we describe our experience with the long-term, widespread use of CoWeb, an asynchronous collaborative tool that is mostly used to complement existing face-to-face groups (such as classes). The CoWeb is an openended tool that does not ...

Automated collaborative filtering (ACF) systems predict a person's affinity for items or information by connecting that person's recorded interests with the recorded interests of a community of people and sharing ratings between like-minded persons. ...