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- research-articleMay 2024
CRM Market Overview: A Case Study of Job Vacancies
- Fernando Almeida Do Carmo,
- Pedro Henrique Costa Menezes,
- Bárbara Adriana Pires Barata,
- Antonio Fernando Lavareda Jacob,
- Fábio Manoel França Lobato
SBSI '24: Proceedings of the 20th Brazilian Symposium on Information SystemsArticle No.: 10, Pages 1–10https://doi.org/10.1145/3658321.3658362Context: Social media has revolutionized how companies relate to their customers, directly impacting Customer Relationship Management (CRM) systems. Furthermore, such media have drastically changed how companies advertise job vacancies and recruit ...
- research-articleMay 2024
Persona and issue analysis on tourism social media: a case study of Pirenópolis, Goiás, Brazil
- Gabriele De Sousa Araújo,
- Jonathan Oliveira Fernandez,
- Marcelino Silva Da Silva,
- Fábio Manoel França Lobato
SBSI '24: Proceedings of the 20th Brazilian Symposium on Information SystemsArticle No.: 68, Pages 1–10https://doi.org/10.1145/3658271.3658340Context: In 2022, tourism earned R$208 billion, 28% more than in 2021, indicating a growing interest on the part of travelers in practical experiences during their trips, as well as creating content such as opinions, ratings, and recommendations. This ...
- research-articleMay 2024
D-LEARN: A digital game for Software Architecture education
SBSI '24: Proceedings of the 20th Brazilian Symposium on Information SystemsArticle No.: 61, Pages 1–10https://doi.org/10.1145/3658271.3658333Context: Educational games have been increasingly used to make learning fun, interactive, and less massive for the students. This approach is called game-based learning. In Information Systems education, several games can be found to help students ...
- research-articleMay 2024
Exploring novice designers acceptance of the use of a tool for modeling the interaction and usability of information systems
SBSI '24: Proceedings of the 20th Brazilian Symposium on Information SystemsArticle No.: 45, Pages 1–10https://doi.org/10.1145/3658271.3658316Context: Usability is considered one of the most important quality factors determining the success/failure of the actual use of an interactive information system. Early usability aims to support thinking about, designing, and evaluating usability issues ...
- research-articleMay 2024
A framework to support experimentation in the context of Cognitive Biases in Search as a Learning process
SBSI '24: Proceedings of the 20th Brazilian Symposium on Information SystemsArticle No.: 39, Pages 1–9https://doi.org/10.1145/3658271.3658310Context: Information seeking plays a key role in the learning process, enabling individuals to acquire knowledge and make well-informed decisions. However, this process is not exempt from cognitive biases that can distort the way we interpret and use ...
- research-articleMay 2024
Preserving Memories Together: Proposing Artifacts for Collective Digital Memorials
SBSI '24: Proceedings of the 20th Brazilian Symposium on Information SystemsArticle No.: 30, Pages 1–9https://doi.org/10.1145/3658271.3658301Context: In the face of technological advancements and the abundance of data generated on social networks, challenges arise in preserving post-mortem data in information systems, making the creation of digital memorials a necessity. The presence of ...
- research-articleMay 2024
- research-articleMay 2024Best Paper
Improving Implicit Crowd Signals Based Fake News Detection on Social Media: A Time-Aware Method for Early Detection
- Argus Antonio Barbosa Cavalcante,
- Paulo Márcio Souza Freire,
- Ronaldo Ribeiro Goldschmidt,
- Claudia Marcela Justel
SBSI '24: Proceedings of the 20th Brazilian Symposium on Information SystemsArticle No.: 7, Pages 1–9https://doi.org/10.1145/3658271.3658278Context: The proliferation of Fake News on social media has raised significant concerns around the world. In this context, conceiving information systems capable of early detecting such a type of News remains a challenge. Early detection is relevant once ...
- research-articleMay 2024
A Temporal Network Visualization and Data Analysis on Two Decades of SBSI
- Lucas C. Lemos,
- Celia Ghedini Ralha,
- Daniela Claro,
- Rita Suzana Pitangueira Maciel,
- Aline Argolo,
- Claudio D. G. Linhares
SBSI '24: Proceedings of the 20th Brazilian Symposium on Information SystemsArticle No.: 4, Pages 1–11https://doi.org/10.1145/3658271.3658275Context: The Brazilian Information Systems (BIS) community has gained importance in national and international scenarios. Understanding its evolution aids in defining contributions to future research. Problem: Gaining knowledge of large communities is ...
- research-articleMay 2024Honorable Mention
SM Analyzer and Persona-Based Visualization: The Concept of Systemic Avatar
- Maria Beatriz dos Reis Maia,
- Ruan Rolin Sa,
- Léia Sousa De Sousa,
- André de Araujo,
- Rogério Carvalho dos Santos,
- Rogério Rômulo da Silva,
- Alex de Souza Vieira,
- Hugo Pereira Kuribayashi
SBSI '24: Proceedings of the 20th Brazilian Symposium on Information SystemsArticle No.: 1, Pages 1–10https://doi.org/10.1145/3658271.3658272Context: In the current context, digital presence has become essential for businesses, especially micro and small businesses, facing challenges in migrating to cyberspace and understanding social media data. Problem: Business owners face difficulties in ...
- research-articleMay 2024
Demeter: A Rice Panicle Grain Loss Detection Software
SBSI '24: Proceedings of the 20th Brazilian Symposium on Information SystemsArticle No.: 16, Pages 1–9https://doi.org/10.1145/3466933.3658287Context: Rice is one of the world’s most consumed food and requires high production. Over rice production, farmers may face several scenarios that can compromise the production, reducing the harvest productivity. Problem: Climatic events, diseases, soil ...