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Products and services are developed to realize chances on the market. Often, development teams are focusing primarily on the potential chances rather than on the corresponding risks of new products and services. However, it is possible to ...

Products and services are developed to realize chances on the market. Typically, risks are associated with chances respectively business opportunities—an early and systematic handling of corresponding product and service quality risks within the ...

Problem definition: Firms often delay the decision to recall faulty medical devices long after they become aware of a defect, thereby putting public safety at heightened risk. However, the factors contributing to these delays are not well-understood. To ...

Problem definition: This paper provides a theoretical investigation into the value and design of a traceability-driven blockchain under different supply chain structures. Methodology/results: We use game theory to study the quality contracting equilibrium ...

Industry and Quality 4.0 pose the opportunity to integrate artificial intelligence-based technology into the quality management of products/services. Particularly, quality control procedures of tableware ceramics require a demanding and faulty human ...

The process of enterprise digital transformation needs the support of large-scale and complex software system. Using swarm intelligence can realize the efficient construction of software system. However, the quality of swarm intelligence cooperation ...

We develop a data-driven decision model to improve process quality in manufacturing. A challenge for traditional methods in quality management is to handle high-dimensional and nonlinear manufacturing data. We address this challenge by adapting ...

Within the rapidly expanding Internet of Things (IoT), growing amounts of spatially referenced data are being generated. Due to the dynamic, decentralized, and heterogeneous nature of the IoT, spatial IoT data (SID) quality has attracted considerable ...

Problem definition: Despite the widespread adoption of environmental management systems (EMS), their relationship with energy efficiency remains unclear. This study investigates whether and how EMS adoption lowers energy efficiency and, if so, how to ...

Product reliability is a key concern for manufacturers. We examine worker turnover as a significant but underrecognized determinant of product reliability. Our study collects and integrates (1) data reporting factory worker staffing and turnover from ...

The service industry has become increasingly competitive. One of the main drivers for increasing profits and market share is service quality. When consumers encounter a bad experience, or a frustration, they may be tempted to stop using the service. In ...

Problem definition: Giving out a symbolic “supplier of the year” or “outstanding supplier” award can be beneficial for a buyer as it may incentivize a supplier to exert higher efforts. However, when a good supplier is scarce, the award announces which ...

The construction quality of the power grid determines whether it can operate safely and reliably. Therefore, in order to improve the construction quality of power grid projects, three technologies, GIS technology, BIM technology, and Internet of Things ...

With the continued deployment of the Internet of Things (IoT), increasing volumes of devices are being deployed that emit massive spatially referenced data. Due in part to the dynamic, decentralized, and heterogeneous architecture of the IoT, the varying ...

Problem definition: The influence of female directors on firm decision-making and performance is a frequently studied research topic but has received limited attention in operations management. We investigate if adding female directors to a firm’s board ...

Construction management is a complex and time-consuming process, and effective quality management is mandatory to ensure overall project quality. Unfortunately, current methods are cumbersome and rife with error. Therefore, the application of electronic ...

In view of the production quality management of filter rods in the manufacturing and execution process of cigarette enterprises, this paper analyzes the necessity of implementing the manufacturing execution system (MES) in the production process of ...

The main purpose of this research is to design a smart construction work management system for improving the productivity of construction operations and the workers' safety by using wearable smart devices. The proposed smart management system includes the ...

Nowadays, information technology services management (ITSM) has become strongly needed for every kind of organisations providing IT services for customers or for themselves. However, existing models (as CMMI‐SVC, ITIL or ISO/IEC 20000) are strongly ...