Search Results

In order to evaluate the adoption and compliance with worldwide public sector accounting standards as well as their effects on accounting transparency and quality in the Jordanian public sector, research was undertaken. The study's population comprised ...

Public sector agencies aim to innovate not just for efficiency but also to enhance equity. Despite the growing adoption of data-driven decision-making systems in the public sector, efforts to integrate equity as a primary goal often fall short. This ...

GovTech is a socio-technical solution based on government technologies promoted by ecosystems that involve public sector organizations with startups and small businesses. Government technologies represent a new frontier for digital transformation ...

Digitalization in the public sector is largely seen as a democratic move to increase access to public services, but it disproportionally affects marginalized populations, furthering limiting their participation. Furthermore, current methods of ...

In a comprehensive assessment of ChatGPT and Bard's performance across three key indices—Government AI Readiness, Digital Economy and Society, and UN E-Government Survey, the study delves into nuanced insights regarding their accuracy, adaptability, and ...

The use and implementation of Artificial Intelligence (AI) tools for doing repetitive tasks in the public sector is a challenge, particularly in persuading bureaucrats. However, the potential benefits for citizens, such as improved process and services ...

Caseworkers in the child welfare (CW) sector use predictive decision-making algorithms built on risk assessment (RA) data to guide and support CW decisions. Researchers have highlighted that RAs can contain biased signals which flatten CW case ...

Homelessness is a humanitarian challenge affecting an estimated 1.6 billion people worldwide. In the face of rising homeless populations in developed nations and a strain on social services, government agencies are increasingly adopting data-driven ...

The optimism about the benefits of using artificial intelligence to innovate public services is tempered by concerns about its risks, limitations, and disbenefits. Given the rapid changes in the technology itself, the opportunities and needs for cross-...

Grasping the contextual nuances is fundamental for efficacious learning in a novel discipline through internet-based research. Such comprehension significantly augments the decision-making process by promoting well-grounded and informed choices. And with ...

The integration of the Internet into various aspects of business operations, including the public sector, is rapidly becoming a norm. However, within this evolving landscape, the issue of cyberloafing, the misuse of the internet for unauthorized ...

In this paper, we call for an integration of project management logics within the now mature field of public strategic management, to analyze the potential contribution of projects in terms of increased strategic agility, in a context where traditional ...

In times of crisis and with the increase of new ways of working, public sector organisations increasingly include agile practices in their working practices. To successfully transform public sector organisations into agile organisations, public servants ...

The digital transformation era calls for digital innovations affecting the public sector, but such organizations often focus more on the efficiency and exploitation of current resources, ascribing less attention to explorative innovation. Innovation in ...

Substantial research has been conducted to investigate the value that Enterprise Architecture (EA) can generate for organizations. However, there is also a need to empirically explore the mechanisms involved in creating this value. Against this backdrop, ...

Algorithmic and data-driven systems are increasingly used in the public sector to improve the efficiency of existing services or to provide new services through the newfound capacity to process vast volumes of data. Unfortunately, certain instances also ...

The rate of digital transformation of the public sector is becoming faster, and globally, artificial intelligence is playing an increasingly important role in the process of providing administrative services. Despite progress made in recent years, ...

Algorithmic decision-making and big data systems are increasingly being used to provide innovative and essential services in the public sector. Such public services that utilize AI entail many related risks and responsibilities for citizens and public ...

Procurement is a widely adopted collaborative approach for acquiring new systems in the public sector. It exemplifies a situation in which the early stages of digital system design define the boundaries and constraints of a new system that must be ...

The use of artificial intelligence (AI) applications in government is receiving increasing attention from global research and practice communities. This article, introducing a Special Issue on Artificial Intelligence in Government published in the Social ...