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- ArticleJune 2024
Exploring the Impact of Virtual Influencers on Social Media User’s Purchase Intention in Germany: An Empirical Study
HCI in Business, Government and OrganizationsPages 108–126https://doi.org/10.1007/978-3-031-61315-9_8AbstractRecently, there’s been a surge in social media usage, leading companies to employ influencers for product promotion. Alongside human influencers, virtual influencers are now increasingly used for brand and product communication on these platforms.
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The Effects of Perceived AI Use On Content Perceptions
CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing SystemsArticle No.: 978, Pages 1–14https://doi.org/10.1145/3613904.3642076There is a potential future where the content created by a human and an AI are indistinguishable. In this future, if you can’t tell the difference, does it matter? We conducted a 3 (Assigned creator: human, human with AI assistance, AI) by 4 (Context: ...
- research-articleJanuary 2024
Reliability Criteria for News Websites
ACM Transactions on Computer-Human Interaction (TOCHI), Volume 31, Issue 2Article No.: 21, Pages 1–33https://doi.org/10.1145/3635147Misinformation poses a threat to democracy and to people’s health. Reliability criteria for news websites can help people identify misinformation. But despite their importance, there has been no empirically substantiated list of criteria for ...
- ArticleSeptember 2023
All Trolls Have One Mission: An Entropy Analysis of Political Misinformation Spreaders
Flexible Query Answering SystemsPages 159–167https://doi.org/10.1007/978-3-031-42935-4_13AbstractSocial media heavily influence the world. Its leverage has propitiated the rise of nefarious uses of social media platforms, such as spreading misinformation. This paper investigates whether entropy can be used to differentiate non-organic from ...
- research-articleSeptember 2023
Review of Existing Methods and Technologies for Detection and Mitigation of Misinformation and Distorted Data in Social Networks
Scientific and Technical Information Processing (SPSTIP), Volume 50, Issue 3Pages 196–202https://doi.org/10.3103/S0147688223030073AbstractThe methods and technologies employed to detect and counter false news and distorted data in social networks are analyzed. An overview of existing methods for detecting news containing unreliable information is presented, along with a set of ...
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- research-articleSeptember 2023
Decide Now or Later: Making Sense of Incoherence Across Online Reviews
Information Systems Research (INFORMS-ISR), Volume 34, Issue 3Pages 1211–1227https://doi.org/10.1287/isre.2022.1150Consumers read online reviews to decide whether to buy a product. Extensive research examines what makes a single review helpful or credible, yet there is very limited understanding of how a collection of reviews facilitates purchase decisions. Such ...
Mixed or inconsistent opinions are commonplace in online reviews. Prior research shows that review inconsistency has different effects: its product-level manifestation in the form of inconsistent product ratings is associated with poorer sales, but its ...
- research-articleAugust 2023
Countering State-Controlled Media Propaganda Through Labeling: Evidence from Facebook
Information Systems Research (INFORMS-ISR), Volume 35, Issue 3Pages 1435–1447https://doi.org/10.1287/isre.2022.0305In an era dominated by social media, users are regularly exposed to propaganda, including efforts by authoritarian countries to undermine trust in government and health officials during elections and throughout the COVID-19 pandemic. Facebook and Twitter ...
Manipulative content and propaganda are an information quality concern on social media. Although attention has been turned toward mis- and disinformation, government-controlled social media pages have been able to quietly share information to encourage ...
- research-articleAugust 2023
Assessing the credibility of COVID-19 vaccine mis/disinformation in online discussion
Journal of Information Science (JIPP), Volume 49, Issue 4Pages 1096–1110https://doi.org/10.1177/01655515211040653This study examines how the credibility of the content of mis- or disinformation, as well as the believability of authors creating such information is assessed in online discussion. More specifically, the investigation was focused on the credibility of ...
- extended-abstractJuly 2023
"This means nothing to me": Building credibility in conversational systems
- Heloisa Candello,
- Gabriel Meneguelli Soella,
- Cassia Sampaio Sanctos,
- Marcelo Carpinette Grave,
- Adinan Alves De Brito Filho
CUI '23: Proceedings of the 5th International Conference on Conversational User InterfacesArticle No.: 29, Pages 1–6https://doi.org/10.1145/3571884.3603759Small business owners (SBOs) face several challenges when asking for microcredit loans from financial institutions. Usual difficulties include having low credit scores, unbanking situations, outstanding debts, informal employment situations, inability ...
- extended-abstractApril 2023
Building Credibility, Trust, and Safety on Video-Sharing Platforms
CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing SystemsArticle No.: 337, Pages 1–7https://doi.org/10.1145/3544549.3573809Video-sharing platforms (VSPs) such as YouTube, TikTok, and Twitch attract millions of users and have become influential information sources, especially among the young generation. Video creators and live streamers make videos to engage viewers and form ...
- research-articleApril 2023
Tweet Trajectory and AMPS-based Contextual Cues can Help Users Identify Misinformation
- Himanshu Zade,
- Megan Woodruff,
- Erika Johnson,
- Mariah Stanley,
- Zhennan Zhou,
- Minh Tu Huynh,
- Alissa Elizabeth Acheson,
- Gary Hsieh,
- Kate Starbird
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW1Article No.: 103, Pages 1–27https://doi.org/10.1145/3579536Well-intentioned users sometimes enable the spread of misinformation due to limited context about where the information originated and/or why it is spreading. Building upon recommendations based on prior research about tackling misinformation, we explore ...
- research-articleJanuary 2023
Basic uncertainty information hesitant fuzzy multi-attribute decision-making method with credibility
Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology (JIFS), Volume 45, Issue 5Pages 8429–8440https://doi.org/10.3233/JIFS-232820This study addresses the inadequacy of the current quantitative calculation method for decision-maker credibility in hesitant fuzzy multi-attribute decision-making, where credibility is considered. To overcome this limitation, a novel quantitative ...
- research-articleJune 2023
Characterizing Low Credibility Websites in Brazil through Computer Networking Attributes
ASONAM '22: Proceedings of the 2022 IEEE/ACM International Conference on Advances in Social Networks Analysis and MiningPages 42–46https://doi.org/10.1109/ASONAM55673.2022.10068660A key gear in most misinformation ecosystems is the deployment of fake news websites that publish news in a similar fashion to how news articles are put out by credible sources. The content offered by these sites is disseminated in a complex process ...
- research-articleOctober 2022
Demographic Feature Isolation for Bias Research using Deepfakes
- Kurtis Haut,
- Caleb Wohn,
- Victor Antony,
- Aidan Goldfarb,
- Melissa Welsh,
- Dillanie Sumanthiran,
- M. Rafayet Ali,
- Ehsan Hoque
MM '22: Proceedings of the 30th ACM International Conference on MultimediaPages 6890–6897https://doi.org/10.1145/3503161.3549204This paper explores the complexity of what constitutes the demographic features of race and how race is perceived. "Race" is composed of a variety of factors including skin tone, facial features, and accent. Isolating these interrelated race features is ...
- research-articleSeptember 2022
Risk Disclosure in Crowdfunding
Information Systems Research (INFORMS-ISR), Volume 33, Issue 3Pages 1023–1041https://doi.org/10.1287/isre.2021.1096How should crowdfunding platforms alleviate information asymmetry between creators and crowdfunders? In traditional financial markets, public companies are required to disclose potential risks to their investors, and such risk disclosure requirements are ...
How should crowdfunding platforms alleviate information asymmetry between creators and crowdfunders? In traditional financial markets, public companies are required to disclose potential risks to their investors, and such risk disclosure requirements are ...
- extended-abstractJuly 2022
Credible Persuasion
EC '22: Proceedings of the 23rd ACM Conference on Economics and ComputationPage 469https://doi.org/10.1145/3490486.3538264We propose a new notion of credibility for Bayesian persuasion problems. A disclosure policy is credible if the Sender cannot profit from tampering with her messages while keeping the message distribution unchanged.
Using optimal transport theory, we ...
- extended-abstractJuly 2022
Personalizing Persuasive Principles to Improve Credibility
UMAP '22: Proceedings of the 30th ACM Conference on User Modeling, Adaptation and PersonalizationPages 331–334https://doi.org/10.1145/3503252.3534359The role of credibility in persuasive systems is undoubted. It is therefore important that the determinants of credibility are clearly understood. Studies have asserted that personalizing persuasive principles, for instance, based on users’ personality, ...
- research-articleMarch 2022
A Virtual Agent That is Equipped With Internal Movable Weights for Enhanced Credibility
HRI '22: Proceedings of the 2022 ACM/IEEE International Conference on Human-Robot InteractionPages 844–846When interacting with humans, virtual agents use both visual and auditory information. We developed a device that can present the facial expressions of a virtual agent together with providing tactile information from the movement of internal weights. ...
- research-articleJanuary 2022
Data as a Lens for Understanding what Constitutes Credibility in Asylum Decision-making
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 6, Issue GROUPArticle No.: 6, Pages 1–23https://doi.org/10.1145/3492825In asylum decision-making, legal authorities rely on the criterion "credibility" as a measure for determining whether an individual has a legitimate asylum claim; that is, whether they have a well-founded fear of persecution upon returning to their ...
- research-articleJanuary 2022
Intelligent evaluation method of bank digital transformation credibility based on big data analysis
Journal of Computational Methods in Sciences and Engineering (JOCMSE), Volume 22, Issue 4Pages 1349–1359https://doi.org/10.3233/JCM-226060In order to measure the quality and level of digital transformation of banks, we evaluate its credibility. Due to the backwardness of data processing technology, the existing credibility evaluation methods have the defects of low validity of ...