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- research-articleOctober 2024
Help and The Social Construction of Access: A Case-Study from India
ASSETS '24: Proceedings of the 26th International ACM SIGACCESS Conference on Computers and AccessibilityArticle No.: 48, Pages 1–12https://doi.org/10.1145/3663548.3675606A goal of accessible technology (AT) design is often to increase independence, i.e., to enable people with disabilities to accomplish tasks on their own without help. Recent work challenges this view by recognizing the role of ‘help’ in addressing the ...
- research-articleMay 2023
Inheriting Discrimination: Datafication Encounters of Marginalized Workers
- Azhagu Meena S P,
- Rajesh Veeraraghavan,
- Shivani Kapania,
- Vinodkumar Prabhakaran,
- Vivek Srinivasan,
- Nithya Sambasivan
ICTD '22: Proceedings of the 2022 International Conference on Information and Communication Technologies and DevelopmentArticle No.: 19, Pages 1–11https://doi.org/10.1145/3572334.3572389Grassroots workers are increasingly subjected to data-driven systems worldwide. While there has been increasing attention to processes of datafication in state sponsored welfare programs, not much attention has been focused on everyday workplace of the ...
- research-articleJune 2022
How Platform-User Power Relations Shape Algorithmic Accountability: A Case Study of Instant Loan Platforms and Financially Stressed Users in India
FAccT '22: Proceedings of the 2022 ACM Conference on Fairness, Accountability, and TransparencyPages 1917–1928https://doi.org/10.1145/3531146.3533237Accountability, a requisite for responsible AI, can be facilitated through transparency mechanisms such as audits and explainability. However, prior work suggests that the success of these mechanisms may be limited to Global North contexts; ...
- research-articleApril 2022
The Deskilling of Domain Expertise in AI Development
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 587, Pages 1–14https://doi.org/10.1145/3491102.3517578Field workers, like farmers and radiologists, play a crucial role in dataset collection for AI models in low-resource settings. However, we know little about how field workers’ expertise is leveraged in dataset and model development. Based on 68 ...
- research-articleApril 2022
Whose AI Dream? In search of the aspiration in data annotation.
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 582, Pages 1–16https://doi.org/10.1145/3491102.3502121Data is fundamental to AI/ML models. This paper investigates the work practices concerning data annotation as performed in the industry, in India. Previous human-centred investigations have largely focused on annotators’ subjectivity, bias and ...
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- research-articleApril 2022
When is Machine Learning Data Good?: Valuing in Public Health Datafication
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 322, Pages 1–16https://doi.org/10.1145/3491102.3501868Data-driven approaches that form the foundation of advancements in machine learning (ML) are powered in large part by human infrastructures that enable the collection of large datasets. We study the movement of data through multiple stages of data ...
- research-articleApril 2022
”Because AI is 100% right and safe”: User Attitudes and Sources of AI Authority in India
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 158, Pages 1–18https://doi.org/10.1145/3491102.3517533Most prior work on human-AI interaction is set in communities that indicate skepticism towards AI, but we know less about contexts where AI is viewed as aspirational. We investigated the perceptions around AI systems by drawing upon 32 interviews and ...
- research-articleFebruary 2022
All equation, no human: the myopia of AI models
Interactions (INTERACTIONS), Volume 29, Issue 2Pages 78–80https://doi.org/10.1145/3516515This is a forum for perspectives on designing for marginalized communities worldwide. Articles will discuss design methods, theoretical/conceptual contributions, and participatory interventions with underserved communities. --- Nithya Sambasivan, Editor
... - research-articleJune 2021
Seeing like a dataset from the global south
Interactions (INTERACTIONS), Volume 28, Issue 4Pages 76–78https://doi.org/10.1145/3466160This is a forum for perspectives on designing for marginalized communities worldwide. Articles will discuss design methods, theoretical/conceptual contributions, and participatory interventions with underserved communities. --- Nithya Sambasivan, Editor
... - research-articleMay 2021Best Paper
“Everyone wants to do the model work, not the data work”: Data Cascades in High-Stakes AI
CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing SystemsArticle No.: 39, Pages 1–15https://doi.org/10.1145/3411764.3445518AI models are increasingly applied in high-stakes domains like health and conservation. Data quality carries an elevated significance in high-stakes AI due to its heightened downstream impact, impacting predictions like cancer detection, wildlife ...
- research-articleMarch 2021
Re-imagining Algorithmic Fairness in India and Beyond
FAccT '21: Proceedings of the 2021 ACM Conference on Fairness, Accountability, and TransparencyPages 315–328https://doi.org/10.1145/3442188.3445896Conventional algorithmic fairness is West-centric, as seen in its subgroups, values, and methods. In this paper, we de-center algorithmic fairness and analyse AI power in India. Based on 36 qualitative interviews and a discourse analysis of algorithmic ...
- forumNovember 2020
Beyond the portal: reimagining the post-pandemic future of work
Interactions (INTERACTIONS), Volume 27, Issue 6Pages 80–83https://doi.org/10.1145/3424676This is a forum for perspectives on designing for marginalized communities worldwide. Articles will discuss design methods, theoretical/conceptual contributions, and participatory interventions with underserved communities. --- Nithya Sambasivan, Editor
... - short-paperOctober 2020
From Needs to Strengths: Operationalizing an Assets-Based Design of Technology
- Marisol Wong-Villacres,
- Aakash Gautam,
- Wendy Roldan,
- Lucy Pei,
- Jessa Dickinson,
- Azra Ismail,
- Betsy DiSalvo,
- Neha Kumar,
- Tammy Clegg,
- Sheena Erete,
- Emily Roden,
- Nithya Sambasivan,
- Jason Yip
CSCW '20 Companion: Companion Publication of the 2020 Conference on Computer Supported Cooperative Work and Social ComputingPages 527–535https://doi.org/10.1145/3406865.3418594Guided by a human-centered design focus on users' needs, Computer-Supported Collaborative Work (CSCW) research and practice have increasingly explored how to address the multiple inequities affecting historically marginalized groups. A growing body of ...
- research-articleApril 2020
Towards an AI-powered Future that Works for Vocational Workers
CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing SystemsPages 1–13https://doi.org/10.1145/3313831.3376674The future of work is speculated to undergo profound change with increased automation. Predictable jobs are projected to face high susceptibility to technological developments. Many economies in Global South are built around outsourcing and manual labour,...
- research-articleMay 2019Best Paper
"They Don't Leave Us Alone Anywhere We Go": Gender and Digital Abuse in South Asia
- Nithya Sambasivan,
- Amna Batool,
- Nova Ahmed,
- Tara Matthews,
- Kurt Thomas,
- Laura Sanely Gaytán-Lugo,
- David Nemer,
- Elie Bursztein,
- Elizabeth Churchill,
- Sunny Consolvo
CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing SystemsPaper No.: 2, Pages 1–14https://doi.org/10.1145/3290605.3300232South Asia faces one of the largest gender gaps online globally, and online safety is one of the main barriers to gender-equitable Internet access [GSMA, 2015]. To better understand the gendered risks and coping practices online in South Asia, we ...
- forumApril 2019
The remarkable illusions of technology for social good
Interactions (INTERACTIONS), Volume 26, Issue 3Pages 64–66https://doi.org/10.1145/3319378This is a forum for perspectives on designing for communities marginalized by economics, social status, infrastructure, or policies. It will discuss design methods, theoretical and conceptual contributions, and methodological engagements for underserved ...
- forumDecember 2018
Toward responsible AI for the next billion users
Interactions (INTERACTIONS), Volume 26, Issue 1Pages 68–71https://doi.org/10.1145/3298735This is a forum for perspectives on designing for communities marginalized by economics, social status, infrastructure, or policies. It will discuss design methods, theoretical and conceptual contributions, and methodological engagements for underserved ...
- ArticleAugust 2018
"Privacy is not for me, it's for those rich women": performative privacy practices on mobile phones by women in South Asia
- Nithya Sambasivan,
- Garen Checkley,
- Amna Batool,
- Nova Ahmed,
- David Nemer,
- Laura Sanely Gaytán-Lugo,
- Tara Matthews,
- Sunny Consolvo,
- Elizabeth Churchil
SOUPS '18: Proceedings of the Fourteenth USENIX Conference on Usable Privacy and SecurityPages 127–142Women in South Asian own fewer personal devices like laptops and phones than women elsewhere in the world. Further, cultural expectations dictate that they should share mobile phones with family members and that their digital activities be open to ...
- research-articleApril 2018
The Unexpected Entry and Exodus of Women in Computing and HCI in India
CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing SystemsPaper No.: 352, Pages 1–12https://doi.org/10.1145/3173574.3173926In India, women represent 45% of total computer science enrollment in universities, almost three times the rate in the United States, where it is 17%. At the same time, women make up an estimated 25-30% of the HCI community in India, half the rate in ...
- forumDecember 2017
Gender equity in technologies: considerations for design in the global south
Interactions (INTERACTIONS), Volume 25, Issue 1Pages 58–61https://doi.org/10.1145/3155050This is a forum for perspectives on designing for communities marginalized by economics, social status, infrastructure, or policies. It will discuss design methods, theoretical and conceptual contributions, and methodological engagements for underserved ...