iPad Air 2 stuck on outdated software version

Your iPad Air 2 is running the most recent version of iPadOS available for it.

Your iPad Air 2 hardware is not supported with iPadOS 16 and later.

Per Apple, "iPadOS 16 is a free software update that is available starting today for iPad (5th generation and later), iPad mini (5th generation and later), iPad Air (3rd generation and later), and all iPad Pro models."

The Air2 is capable of update to iPadOS 15.8.x; the Air2 fundamentally does not support iPadOS16 or later

For information, here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:

32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi+Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi+Cellular)

64-bit devices

iPad Air1*, iPad mini2 and iPad mini3* - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.8.3

iPad5, iPad Pro (9.7"/12.9" 1st generation)* - iPadOS 16.7.10

iPad6, iPad Pro (10.5"/12.9" 2nd generation) - iPadOS 17.7.3

(*) obsolete

Newer models are all able to be updated to the current version - iPadOS 18.2.1

• iPad Pro 13" (M4)
• iPad Pro 12.9" (3rd generation and later)
• iPad Pro 11" (1st generation and later + M4)
• iPad Air (3rd generation and later + M2)
• iPad (7th generation and later)
• iPad mini (5th generation and later + A17 Pro)