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Proof-of-Concept Project Checklist

This guide is designed by our Product, Implementation, and Sales specialists at Bitwarden to help guide your business in running a PoC of Bitwarden. Bitwarden offers a free trial for Enterprise Organizations, and we're confident that spreading out these steps over that time will help shape a successful PoC.

Phase 1: Installation

Step

Key Person

Action

Resource

Duration (hrs)

Identify Organization Owner


Note: If you’re being assisted by a Bitwarden representative, skip this step

Organization Owner

Create a free Bitwarden account for your Organization Owner, who will manage your Organization's settings, structure, and subscription.

Note: If you wish to have a EU-hosted cloud instance, instead navigate to https://vault.bitwarden.eu

Create your Bitwarden Account

0.1

Create Organization


Note: If you’re being assisted by a Bitwarden representative, skip this step

Organization Owner

Create a free Organization on the Bitwarden Cloud. Once created, let us know and we'll upgrade you to an Enterprise trial.

If you're self-hosting, this Organization will be used only for billing purposes.

Organizations

0.1

Self-hosting only Download a license file for your self-hosted installation

Organization Owner

If you're self-hosting Bitwarden, a license file enables Enterprise functionality and the right number of seats for your instance.

License Paid Features

0.1

Self-hosting only Install self-hosted instance

Organization Owner / IT Team

Setup your Bitwarden server. We recommend deploying on Linux for optimal performance and lowest total cost of ownership.

Install and Deploy

2.5

Add administrators

Organization Owners + Admins

Onboard Admins to Bitwarden, who can manage most Organization structures. We also recommend adding a second Owner for redundancy.

User Management

0.2

Create Collections for vault items

Organization Owners + Admins

Collections gather items for secure sharing with Groups of users.

Collections

0.25

Create Groups to assign users to

Organization Owners + Admins

Groups gather users for scalable assignment of permissions and access to Collections.

If you decide to sync Groups and users from your Identity Provider or Directory Service, you may need to reconfigure user and Group assignments later.

Groups

0.25

Assign Groups to Collections

Organization Owners + Admins

Assign Groups to Collections, making shared items available to supersets of users.

Collections Assignment

0.25

Share items to Collections

Organization Owners + Admins

Add items manually or import data from another password management application.

Sharing

Import to an Organization

0.25

Select collection management settings

Owner

Choose how collections will behave in the organization. These settings allow for a spectrum of full admin control to completely self-serve where users can create their own collections. These settings can be used to establish a policy of least privilege.

Collection Management

Resource: Collections Management Settings

Configure Enterprise Policies

Organization Owners + Admins

Enterprise Policies can be used to tailor your Bitwarden Organization to fit your security needs.

Enable and configure desired policies before user onboarding begins.

Enterprise Policies

0.1

Configure Login with SSO (optional)

Organization Owners + Admins

Configure Bitwarden to authenticate using your SAML 2.0 or OIDC Identity Provider. There are multiple options of SSO to choose from.

You can modify your web domain’s DNS TXT record to verify the ownership of your domain and SSO identifier for a streamlined SSO process.

About Login with SSO

Domain Verification

Resource: Choose the Right SSO Login Strategy

1.5

Add early users to Groups

Organization Owners + Admins

Add a set of users to your Organization manually and assign them to different groups. With these users, you'll broadly test all pre-configured functionality in the next step, before moving on to advanced functions like Directory Connector.

User Management

0.5

Download Bitwarden Client Applications

All POC users

All Organization members added for the POC should download Bitwarden on an assortment of devices, login, and test access to shared items/Collections/Groups and application of applied Policies.

If you're self-hosting, users will need to connect each client to your server.

Download Bitwarden

0.5

Choose between SCIM and Directory Connector

Organization Owners + Admins

Decide whether SCIM or Directory Connector is the right user onboarding and user lifecycle management solution for your Organization.

About SCIM

About Directory Connector

1

Configure and test user onboarding with SCIM or Directory Connector

Organization Owners + Admins

Configure and test Bitwarden SCIM integrations or the Bitwarden Directory Connector application to automatically sync users and groups.

1.5

Onboard users with SCIM or Directory Connector

Organization Owners + Admins

Execute on SCIM or Directory Connector syncing to invite your remaining users to the Organization.

1

Phase 2: Test and evaluate features

When evaluating Bitwarden Password Manager be sure to also review the features highlighted below. Choose to use your own data for your POC or import an example vault for testing.

Feature

Action

Resource

Account Recovery Administration

As a test, begin the account recovery process for an enrolled user. Create a new master password for the user. Send that new master password to the user in a secure channel, such as through a Bitwarden Send, so they can log in and create a new master password.

Note: in cases where access to the account is needed, the admin can use the new master password to log in and access stored individual vault items.

This simple, streamlined process makes it easy to reset account passwords or gain access to accounts for separated employees.

Account Recovery

Assign an item to multiple collections

In the admin console, go to Collections, choose any vault item, and click on the three dot menu > Collections. Use the check boxes to add that item to as many collections as you like.

Navigate to the collections you assigned the item to and see it there. Make a change to the item, such as the name, and note that the update is reflected in all the other collections the item is assigned to.

This makes updating or deleting an item easy and instant, with no need to duplicate items to have it available to multiple user groups.

Move an item between collections

Download and test the CLI

The Bitwarden command-line interface (CLI) allows for scripting, automation, and API-based commands.

Password Manager CLI

Review collections access options

In the admin console, go to Settings > Organization info > Collection management. There are two toggleable options, leading to four possible configurations.

These options allow for a policy of least privilege, where only intended users have access to vault items. Your organization can be configured so that Administrators will only have access to items that they were intentionally assigned to.

These options and a collection-level `Can manage` permission enables a framework similar to Privileged-Access Management (PAM) solutions. Individual vault item access and adjustments to the collection management settings trigger auditable security events that can raise alerts within Security Incident Event Management (SIEM) tools.

Note: Collections management settings are only available to the organization owner

Collections management settings

Public and Vault APIs

Review the two APIs available to your organization: The Public API and the Vault Management API. These APIs can be used for scripting, automation, and integration with third-party applications, such as SIEM tools.

Bitwarden APIs

Event logs

Navigate to the Event logs in the Admin Console. Review the data displayed on-screen, and export the logs for more detailed viewing in another application.

Event logs can also be viewed for specific users or vault items from the Members or Collections windows through the item modals.

These detailed and auditable event logs aid in security investigation, auditing, and compliance certification.

Event Logs

Bitwarden Send

Create a test Send from any Bitwarden client. Choose to send either text or a file, adjust the security settings to your preferences and save. Share the link or test it yourself.

The file or text is encrypted end-to-end. The key to decode the file is included within the shared URL and is a zero-knowledge process.

Bitwarden Send can be used to share sensitive information within the company, such as HR documents, or share with external partners, such as creative agencies. It may also be completely disabled with an enterprise policy.

Bitwarden Send

Export and Import data

Export the items you have stored in your organization vault. The created export file can be used as a partial backup solution or for migrating to another service if necessary.

Data can also be imported into the organization vault from other services. Test the import function from your prior solution or from this example file.

Export your data

Nested collection

Create a nested collection - one collection within another. In the Admin Console, open a parent collection, and from the New dropdown select Collection.

The nested collection is for display purposes for organizing the vault and will not inherit permissions from the parent collection. This prevents accidental access and ensures all access to vault items is intentional.

Nested Collections

Custom role creation

Access a test user in your organization and change their role to Custom. Evaluate the available options. These permissions are useful for various scenarios, such as giving Help Desk employees access to the organization to assist end users, but limiting their ability to access other settings such as SSO.

Custom role

`Can manage` permission

Create a test collection, such as “Finance team test.” Assign an individual user, such as your company’s accountant, to that collection and grant the Can manage permission. This user can now add/remove items, and add/remove users and groups to the collection.

Assign a group, such as “IT department” to the collection with the same Can manage permission. Now anyone within that group can add/remove items and add/remove users and groups.

This permission for collections allows for delegation of control to team leads or to a group of administrators that help in the day-to-day company work processes.

User permissions

Compare app store ratings of clients

Read the reviews on app stores and note the rating of the Bitwarden app and compare it to other solutions. End user satisfaction is an important factor for successful adoptions, and app ratings offer a proxy evaluation of usability.

Bitwarden app store listings

Free families plan for all enterprise users

Visit Account settings > Free Bitwarden Families. All users of your enterprise plan are granted a free license for a Bitwarden Families Plan. This reinforces good security habits by having employees practice them at home.

Note that the families plan requires a different email address than the user’s email that is attached to the enterprise plan. This maintains separation of personal and work accounts.

Families for enterprise

Browse the Bitwarden Community Forum

Bitwarden has an active community of users, both personal and professional. The community forums are a channel for providing feedback, getting support from others, and participating in user research studies and beta programs.

Bitwarden Community Forum

Visit the Bitwarden GitHub repo and review source code

View the Bitwarden source code and browse the available repositories to see the work going into Bitwarden Password Manager.

Bitwarden is open source, and all the code is visible for security researchers, the community, and customers to review. Source code transparency is the foundation of trust in important security solutions.

Having the eyes of thousands of security enthusiasts on the Bitwarden code makes it safer, with any vulnerabilities quickly discovered and rapidly resolved.

Open source security

Bitwarden GitHub

Deployment best practices

We've seen a lot of deployments and have found that taking the following actions can positive contribute towards a successful PoC and successful adoption with your users:

Step

Key Person

Action

Resource

Determine timeline for rollout to first-wave users

Senior Leadership & Security teams

There are lots of different strategies for rolling out Bitwarden. Take things at whatever pace best suits your team.

Craft internal messaging about Bitwarden rollout

Internal Training & Managers

Bitwarden provides a lot of resources to help users quickly adopt, check some out with the links in the Resource(s) column.

Bitwarden YouTube Channel

Help Center

Learning Center


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